Senior IT Support Specialist

2 days ago


Chennai, Tamil Nadu, India @ Six Sigma Full time

Company Overview

@ Six Sigma is a forward-thinking organization that seeks to hire an experienced Senior IT Support Specialist to join our team. With a focus on delivering exceptional technical support, this role plays a crucial part in ensuring seamless operations.

Job Details

Job Title: Senior IT Support Specialist

Job Level: Executive - Non-Managerial

Salary: 54,167 per annum

Work Locations: Chennai

About the Role

We are seeking a highly skilled and motivated individual to provide top-notch technical assistance to our employees. As a Senior IT Support Specialist, you will be responsible for troubleshooting and resolving complex technical issues, maintaining hardware and software systems, and providing training and guidance to colleagues.

Key Responsibilities

  • Respond to and resolve technical queries and issues via phone, email, or in-person
  • Maintain accurate records of all interactions and resolutions
  • Develop and deliver training sessions to enhance employee technical skills
  • Collaborate with cross-functional teams to ensure effective communication and issue resolution

Requirements

To succeed in this role, you must possess:

  • A strong background in technical support, preferably in an IT environment
  • Excellent problem-solving and analytical skills
  • Strong communication and interpersonal skills
  • Able to work effectively in a fast-paced environment

Benefits

@ Six Sigma offers a competitive salary and benefits package, including opportunities for career growth and professional development.



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