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Service Manager

4 weeks ago

Odisha, India SRINIVASA SALES & SERVICE PRIVATE LIMITED Full time

The ideal candidate will provide and maintain excellent customer service and be the frontline service contact for our external customers.

Responsibilities

  • Lead and motivate a trained staff to provide quality service to all customers in a timely manner
  • Serve as the key liaison to sales and management to ensure consistent customer satisfaction
  • Provide status and service reports to recommend next steps to management

Qualifications

  • Diploma / Degree in Engineering - Mechanical / Electrical / Automobile / EEE
  • 5+ years' of experience either in technical support or management
  • Excellent written and verbal communication skills