Admission Counsellor

3 days ago

Ghaziabad Uttar Pradesh India, Uttar Pradesh Khaitan World School Full time

Job Purpose


To drive student enrollments by achieving monthly admissions targets through lead generation, proactive parent counseling, and end-to-end coordination of the admissions process. The role is responsible for data management, first-level counselling, documentation, and coordination with various departments, maintaining all records in compliance with school and CBSE norms.


Key Role


  1. Facilitate the complete admissions lifecycle—from lead generation and parent counselling to test scheduling and enrolment closure.
  2. Ensure accurate and timely data management, documentation, and communication across platforms and departments.
  3. Build strong parent relationships by addressing queries, conducting school tours, and supporting a seamless onboarding experience


Responsibilities

1. Parent Counselling & Lead Management

  • Serve as the first point of contact for all admission-related inquiries (walk-ins, calls, emails, and digital leads).
  • Conduct initial counselling sessions with parents—explaining the school’s curriculum, teaching methodology, facilities, fee structure, and admission process.
  • Utilize effective strategies to convert leads into enrolled students.
  • Follow up with parents for pending documents, registration completion, and next steps.
  • Update lead status on CRM/ERP platforms such as Zoho, Salesforce, or equivalent, ensuring all data is current.
  • Coordinate with the Manager - Admissions for final counselling or confirmation meetings.
  • Maintain confidentiality, authenticity, and professionalism in all interactions with parents.


2. Admission Process, Documentation & Record Keeping

  • Manage the entire admission lifecycle — from registration to offer letter release, data entry, and student onboarding.
  • Ensure accurate and timely maintenance of the Admission & Withdrawal Register (AWR) as per CBSE norms. All updates for new admissions, withdrawals, or strike-offs to be made within seven days.
  • Prepare, compile, and maintain each Student Dossier (both physical and digital), ensuring completeness of all forms, documents, and verification proofs.
  • Enter and update all student details in ERP accurately, including fee details, class allocation, and UDISE information.
  • Coordinate with the Accounts/Finance Department for fee receipt confirmation and data reconciliation in ERP.
  • Plan, schedule, and conduct entrance assessments and interaction meetings, ensuring question papers and logistics are prepared in advance.
  • Maintain all manual and digital registers: Admission, Withdrawal, Teacher Reference, Telephonic Enquiry, and Playschool Reference.
  • Generate and share daily/weekly/monthly reports on enquiries, registrations, conversions, and pending cases with the Manager Admissions.
  • Support admission-related events such as helpdesks, open houses, and outreach activities under guidance from the Manager Admissions.

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