Admission Counsellor

1 week ago

Ghaziabad, Uttar Pradesh, India DLF Public School Full time ₹ 2,10,000 - ₹ 4,20,000 per year

Key Responsibilities

  • Handle all admission-related inquiries (walk-ins, calls, emails, website leads) promptly and professionally.
  • Counsel prospective parents and students, highlighting the school's curriculum, teaching methodology, achievements, infrastructure, and unique offerings.
  • Conduct campus tours, orientations, and presentations to provide an engaging and informative experience for visitors.
  • Guide parents through the admission process, from initial inquiry to final enrollment, ensuring clarity and smooth documentation.
  • Maintain and update the admission database in the ERP, ensuring accurate records of inquiries, follow-ups, and conversions.
  • Coordinate with academic, transport, and accounts departments for smooth onboarding of new students.
  • Manage communication with parents about admission status, deadlines, and required documentation.
  • Support the planning and execution of open houses, admission events, and promotional activities.
  • Prepare regular reports on inquiry-to-admission conversion rates and provide insights for improving processes.
  • Maintain confidentiality of applicant and parent data at all times.

Required Skills & Competencies

  • Excellent verbal and written communication skills in English (fluency required).
  • Strong interpersonal and counseling skills; ability to build trust and rapport with parents.
  • Professional presentation and confidence in representing the school.
  • Proficiency in MS Office and experience with school ERP/CRM software.
  • Ability to handle high-pressure situations with patience and empathy.
  • Result-oriented approach with strong follow-up skills.

Qualifications & Experience

  • Graduate/Postgraduate degree (preferably in Education, Management, or related field).
  • Minimum 5 years of relevant experience in school admissions, counseling, or customer-facing roles.
  • Prior experience in reputed schools or educational institutions preferred.

Job Type: Full-time

Pay: ₹25, ₹35,000.00 per month

Work Location: In person

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