Customer Service Representative

4 weeks ago

india, IN Clerk-Tech Full time

Job Title: Health Care Administrator


Key Responsibilities:


* Schedule appointments with clients and patients in an efficient and organized manner.

* Conduct follow-ups via phone, email, or SMS to confirm appointments or reschedule as needed.

* Maintain up-to-date patient records and scheduling logs.

* Coordinate with medical staff to ensure appointment availability and preparation.

* Address client inquiries and provide information about services.

* Handle administrative tasks such as data entry, filing, and updating CRM systems.

* Ensure a high level of customer satisfaction by delivering timely and professional communication.

Qualifications:


* Previous experience in a health care administrative or customer service role is preferred.

* Excellent verbal and written communication skills.

* Strong organizational skills and attention to detail.

* Comfortable using scheduling software, CRMs, and basic office tools (Excel, Outlook, etc.).

* Empathetic and professional demeanor when dealing with patients and clients.

* Ability to multitask and prioritize in a dynamic environment.

US Shift

SAL-4-4.5 LPA


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