
Customer Service Representative
5 days ago
Job Title: Health Care Administrator
Key Responsibilities:
* Schedule appointments with clients and patients in an efficient and organized manner.
* Conduct follow-ups via phone, email, or SMS to confirm appointments or reschedule as needed.
* Maintain up-to-date patient records and scheduling logs.
* Coordinate with medical staff to ensure appointment availability and preparation.
* Address client inquiries and provide information about services.
* Handle administrative tasks such as data entry, filing, and updating CRM systems.
* Ensure a high level of customer satisfaction by delivering timely and professional communication.
Qualifications:
* Previous experience in a health care administrative or customer service role is preferred.
* Excellent verbal and written communication skills.
* Strong organizational skills and attention to detail.
* Comfortable using scheduling software, CRMs, and basic office tools (Excel, Outlook, etc.).
* Empathetic and professional demeanor when dealing with patients and clients.
* Ability to multitask and prioritize in a dynamic environment.
US Shift
SAL-4-4.5 LPA
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