Customer Support Executive

3 weeks ago

India, IN Criniti's Management Services LLP Full time

Job Title: Customer Support Executive


Job Type: Full-time


We seek a dynamic and customer-oriented individual to join our call centre team. As an inbound call centre candidate, you will handle incoming customer calls, answer queries, and ensure customer satisfaction with our products and services. About Our Client: Our client is a renowned restaurant group in Australia, operating 9 locations nationwide. Established in 2003, they specialize in serving authentic Italian cuisine, offering a menu that features exclusive signature dishes available only at their restaurants. With a steadfast commitment to quality and tradition, they have earned a distinguished reputation as a leader in the Italian dining industry.


Responsibilities:

 Manage incoming calls, emails, and WhatsApp messages from customers, efficiently handling booking requests.

 Monitor email and WhatsApp communication channels to ensure no inquiries or complaints are overlooked.

 Provide detailed product and service information to customers.

 Address customer inquiries and resolve issues or concerns in a timely manner.

 Handle customer complaints professionally and work toward resolutions.

 Escalate complex complaints or issues to the appropriate department or personnel as needed.

 Maintain exceptional customer service standards during every interaction.


Job Location Dahisar East, Mumbai


Mode - Work from Office


Requirements:

 Prior experience in a call centre or customer service.

 Need excellent communication skills.

 Availability to work flexible hours, including late night shift, early morning, and weekends, as required.

 Proficiency in using basic computer applications like web applications, Excel, PowerPoint, etc.

 Immediate joiner would be preferred.




  • Sales & Customer Support Executive (US Hours)

    3 weeks ago

    india, IN Bigtoe Full time

    We’re looking for a smart, proactive, and well-spoken Sales & Customer Support Executive to join our growing team. You’ll be the voice of Bigtoe — helping potential customers book services, answering questions, and ensuring every interaction leaves them smiling.This is not a script-based call center job. You’ll be expected to think, understand our...

  • Customer Support Executive

    3 weeks ago

    Mohali district, India, IN Narang Staffing Solutions Full time

    Customer Service AssociateLocation: MohaliWorking Days: 5 days/weekShift: UK Shift (Monthly rotational)]Experience:0-2 YearsRole Overview:We are hiring enthusiastic and customer-oriented Customer Care Associates to support our blended process (calls & emails).This role requires excellent communication skills, problem-solving ability, and flexibility to work...

  • Customer Support Specialist

    3 weeks ago

    india, IN TUTOADDA Full time

    Role DescriptionThis is a full-time role for a Customer Support Specialist. The Customer Support Specialist will be responsible for providing high-quality customer service by addressing customer inquiries, resolving issues, and ensuring customer satisfaction. Day-to-day tasks include responding to customer emails and calls, troubleshooting technical...

  • Customer Support Specialist

    3 weeks ago

    india, IN Reframe Full time

    About ReframeReframe is the #1 app to help people cut back or quit drinking by combining neuroscience, psychology, and real human support. We’re on a mission to help millions transform their relationship with alcohol and live more empowered, connected, and fulfilling lives.At Reframe, we believe recovery and transformation look different for everyone and...

  • Customer Support Associate

    4 weeks ago

    india, IN Aasma Careers Full time

    Job descriptionWe are hiring for a MNC Company for Language Interpreter (Customer Support) Role. Permanent Work From Home PAN IndiaLanguages :- Punjabi/Bengali/Nepali/FrenchNote :- Excellent English Speaking SkillJob Description:This is a full-time remote role for a Language Interpreter. The Language Interpreter will be responsible for providing accurate...

  • Website Support Executive

    4 weeks ago

    india, IN Zafify Full time

    Position: Website Support Executive(This role does not involve coding. If you’re primarily focused on coding, this position may not be suitable for you.)Location: Noida, India (Remote)Experience: 1–2 yearsAbout the RoleAs a Website Support Executive, you will be responsible for overseeing the entire website development process—from initial client...

  • Solutions Engineer, APAC

    3 weeks ago

    india, IN Lindh Executive Search Full time

    We're working with a Berlin-based scale-up in the AI-automation sector (operating globally). The team is growing and we're looking for a Solutions Engineer APAC based in India.You will own enterprise implementations end‑to‑end: map workflows, build/integrate APIs, test, launch, and iterate with customers. While we're looking for someone who'll handle the...

  • Solutions Engineer, APAC

    3 weeks ago

    india, IN Lindh Executive Search Full time

    We're working with a Berlin-based scale-up in the AI-automation sector (operating globally). The team is growing and we're looking for a Solutions Engineer APAC based in Mumbai, India.You will own enterprise implementations end‑to‑end: map workflows, build/integrate APIs, test, launch, and iterate with customers. While we're looking for someone who'll...

  • Offshore IT Support

    3 weeks ago

    india, IN Insight Global Full time

    Insight Global is seeking offshore IT Support for one of Canada's largest independent retailer. This team is focused on upgrading store systems from Windows 10 to Windows 11. The team is currently decommissioning outdated dealer-owned computers and installing new hardware and software across over thousands of stores. The day-to-day will be focused on copying...

  • Customer Success Executive

    4 weeks ago

    Bangalore Urban, Karnataka, India, IN Karix Full time

    Job Role: Sr. Executive - Customer SuccessJob Location: Bangalore Job Responsibilities:Identify, build, and nurture relationships with key stakeholders within partner organizations, focusing on drivingjoint success.Collaborate with internal teams, including Customer Success, Sales, and Product, to align resources and strategies to meet partner needs.Act as...