Customer Support Specialist

2 days ago


india, IN TUTOADDA Full time

Role DescriptionThis is a full-time role for a Customer Support Specialist. The Customer Support Specialist will be responsible for providing high-quality customer service by addressing customer inquiries, resolving issues, and ensuring customer satisfaction. Day-to-day tasks include responding to customer emails and calls, troubleshooting technical problems, and providing technical support. Additionally, the specialist will track and analyze customer interactions and feedback to improve service quality.QualificationsCustomer Support and Customer Satisfaction skillsInterpersonal SkillsTechnical Support skillsAnalytical SkillsExcellent written and verbal communication skillsAbility to work independently and remotelyExperience in the education technology industry is a plusBachelor's degree in a relevant field is preferred



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