Sales Team Lead

About the Company

Since 2004, Shivaami has been a leading force in cloud consulting, enabling digital transformation through Software-as-a-service solutions for 20,000+ customers across India & USA. We deliver enterprise-grade, proven solutions designed to enhance operational efficiency, with expertise in Professional email onboarding, Cloud Infrastructure, managing Identity and Access Management (IAM), securing endpoints with Mobile Device Management (MDM) and Cybersecurity solutions. Our core mission is to partner with businesses to solve complex challenges and deliver measurable results. Shivaami is your trusted expert for scaling with advanced infrastructure and achieving sustainable digital growth.

About the Role

Upper intermediate written and oral communication skills along with excellent technical support documentation skills. Must be eager to learn new cloud solutions and constantly improve skills to deliver an edge of technology to customers.

Responsibilities

• The person should be aware of windows management policies. Understanding on IT infra basic functionalities will be an added advantage.
• Flexibility to work on weekends and in different time zones, when required to meet bid deliverables and timelines.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Should be willing to travel extensively to perform the required functions.
• Administer and execute client visits including agenda planning, collateral presentations, and anchor meetings.
• Prepare questionnaires/templates to ensure information is gathered seamlessly and shared/articulated among the internal stakeholders.
• Basic Network troubleshooting skills.
• Understanding MDM solutions for Android and IOS devices. Hands-on will be an added advantage.
• Timely arrange a sync-up call with Sales to get updates about Handled cases.
• Timely arrange sync up a call with the Deployment/Delivery team to streamline the project execution and eliminate existing challenges.
• Support sales teams with Google business and develop opportunities.
• Participation in presentations/webinars, and marketing events.
• Should work with the team to understand the complete requirements & objections of the Customers. Document the strategy and figure out the solution, ultimately leading to sales closures.
• Should be able to collaborate with different technologies (eg. Azure AD SSO, RSA, Citrix Xenapp, Vmware, Workspace, Microsoft Intune, etc.) to help the Chrome Enterprise pitch.
• Owning the Proof of Concepts held at customer sites and co‑ordinate with the internal Technical Members and the Customer CxO to resolve the blockers.
• Chrome Enterprise Technical Walk‑through, Product Demonstration & Presentations to the Customers.
• Using various tools and integrating multiple technologies with Chrome Enterprise depending on the requirements.
• Working closely with the Enterprise sales team to scale up the technology acceptance in the market and grow sales.
• Solving technical queries of the partners and customers attached to them.
• Helping customers with large-scale deployments and roadmaps.
• Use different collaboration tools for Bulk implementations.
• Should have knowledge about VC kit and should be able to deploy and handle Google meet kit.

Qualifications

• Bachelor’s degree in Business Administration, Management, or a related field (preferred but not always required).
• High school diploma or equivalent may be acceptable for junior or operations-based roles.

Required Skills

• Upper intermediate written and oral communication skills.
• Excellent technical support documentation skills.
• Eager to learn new cloud solutions.
• Basic Network troubleshooting skills.
• Understanding of MDM solutions for Android and IOS devices.

Preferred Skills

• Knowledge about VC kit and ability to deploy and handle Google meet kit.
• Understanding of IT infra basic functionalities.
• Experience with various collaboration tools for Bulk implementations.

Pay range and compensation package

Details regarding pay range or salary or compensation will be provided during the interview process.

Equal Opportunity Statement

Shivaami is committed to diversity and inclusivity in the workplace. We encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other characteristic protected by law.