Hotel General Manager

2 hours ago

Mumbai Maharashtra India, Maharashtra Seven Eleven Club & Hotels Full time

Objective of the role: THE OPENING IS FOR SEVEN ELEVEN HOTELS PVT. LTD. This position is responsible for managing daily hotel operations to achieve planned goals for revenue and profit while maintaining standards for guest satisfaction, quality assurance, and asset protection; provide leadership, training, direction and support to hotel employees; maintain a high quality product.THIS OPENING IS FOR MUMBAI. LOCATION: MIRA-BHAYANDARCANDIDATE SHOULD BE AVAILABLE FOR FACE TO FACE (IN PERSON) INTERVIEW.Responsibilities:Provide the Revenue information to the higher management, that includes a market analysis of competitors’ rates by market segment for weekday and weekend and a forecast of local market conditions and special events that may impact occupancy & restaurant and/or rate.Support sales efforts as directed by the Management and the corporate sales organization.Train staff to successfully perform guest service procedures in accordance with hotel standards (e.g., greeting, scripts, pre-assignment of rooms, food & beverage, Housekeeping, operations, sales & other departments as well).Train staff to successfully perform all functions for guest service and for handling upset guest who are dissatisfied with the products and services they received.Personally handle difficult situations involving upset guests. Attempt to resolve all issues of related to guest service before guests leave the property.Personally respond to guest complaint letters, Guest Assistance Contact Forms, and comment cards in accordance with company standards.Provide input to the annual budget by forecasting changes in operating expenses and labor cost. Use business forecasts to manage costs by scheduling staff in accordance with staffing guidelines, control other expenses in accordance with business demand levels and control utility expenses in accordance with energy management and building operations standards.Based on forecasted monthly revenue, adjust controllable expenses to maintain profit margins and achieve planned monthly budget; explain the causes for budget variances of controllable expenses and take corrective action to avoid future occurrences and adjust spending to eliminate variances.Execute company policies and procedures for purchasing.Ensure a satisfactory guest experience and protect the company’s physical assets by maintaining the physical condition of the hotel in accordance with established quality control standards.Manage the preventative maintenance and quick-fix programs in accordance with hotel standards.Provide leadership by conducting business in a professional manner and in accordance with all hotel policies including standards of conduct, business ethics and conflicts of interest.Recruit and train new hires on business practices.Ensure that quality of work or service is maintained.QualificationsBachelor’s or Master's Degree in Hotel Management or Business is a plus. More than 20+ or equivalent experience is acceptable.7+ years as General Manager- Hotel or senior management level experience is must.Comfort working with budgets, payroll, revenue and forecasting Strong communications skills

  • General Manager Hotel Sales

    3 days ago

    Mumbai, Maharashtra, India NetSysCon Consulting Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    We are looking for a General Manager Hotel Sales for a leading Hospitality Group. Job Profile: To build & maintain strong relationships with Clients, Travel Agencies, Events Planners, & Corporates To identify potential customers. Expand the account portfolio by onboarding new accounts and close business opportunities in line with the strategic direction of...

  • General Manager – Hotel Operations

    1 week ago

    Navi Mumbai, Maharashtra, India All Things People Full time ₹ 30,00,000 - ₹ 40,00,000 per year

    We're Hiring General Manager – Hotel Operations (Navi Mumbai) a reputed 4–5 star hospitality brand.If you're a hospitality professional with strong leadership and operational excellence, this is an excellent opportunity to lead a flagship property and create memorable guest experiences.Hiring for our hospitality client General Manager – Operations...

  • Hotel Contracting Manager

    1 week ago

    Mumbai, Maharashtra, India Etrav Full time ₹ 8,00,000 - ₹ 39,00,000 per year

    Hotel Contracting Manager - DMCAbout the jobThe Hotel Contracting Manager supports the Contracting Senior Manager by sourcing, negotiating, and managing contracts with hotels to secure favorable rates and conditions for the company. This role involves building and maintaining strong relationships with hotel partners, analyzing market trends, and ensuring...

  • Hotel Sales Manager

    2 weeks ago

    Mumbai, Maharashtra, India Seven Eleven Club & Hotels Full time ₹ 15,00,000 - ₹ 30,00,000 per year

    Objectives of this roleRepresent the company effectively with comprehensive knowledge of our offeringsHire, train, motivate, and advise the sales teamDevelop skills continuously for hiring, training, and leading team members, and ensure that they're using effective sales tactics to meet revenue objectivesGenerate leads, and establish and nurture client...

  • Manager Online Hotel relation-ro

    3 days ago

    Mumbai, Maharashtra, India Hunarstreet Technologies Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Overview: The Manager of Online Hotel Relations plays a crucial role in maintaining and optimizing the relationship between our company and our partner hotels. They are responsible for ensuring that our online hotel offerings meet the standards set by the hotels, while also managing our online distribution channels effectively.Key Responsibilities:Develop...

  • General Manager – Hospitality

    5 days ago

    Mumbai, Maharashtra, India Talent Corner HR Services Pvt Ltd Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Role Overview:The General Manager – Hospitality will be responsible for leading and managing business development and key account relationships with hospitality clients across India for the Fitness Equipment Division. This role involves driving sales growth, managing national accounts, developing strategic partnerships with leading hotel chains, resorts,...

  • Hotel Management Teaching Faculty

    2 weeks ago

    Navi Mumbai, Maharashtra, India Dr. V. S. Jadhav College - IISDET Full time ₹ 30,000 - ₹ 60,000 per year

    Job Title: Faculty of Hotel ManagementLocation: Dr. V. S. Jadhav College - IISDET Airoli, Navi MumbaiJob Type: Part-TimeAbout Us:Dr. V. S. Jadhav College - IISDET Airoli is a distinguished institution dedicated to providing exceptional education and training in various fields, including Hotel Management. Our mission is to equip students with the practical...

  • Hotel Contracting

    2 weeks ago

    Mumbai, Maharashtra, India Eagle Crest DMC Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: Hotel Contracting ManagerDestinations: Thailand / Dubai / Bali / VietnamExperience Required: Minimum 3–4 years in hotel contracting of these 4 DestinationsJob Overview:We are looking for a highly motivated and experienced Hotel Contracting Manager to manage hotel partnerships and contracting across Thailand, Dubai, Bali, and Vietnam. The ideal...

  • Hotel contracting

    1 week ago

    Mumbai, Maharashtra, India Eagle Crest DMC Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job descriptionJob Title: Hotel Contracting ManagerDestinations: Thailand / Dubai / Bali / VietnamExperience Required: Minimum 3–4 years in hotel contracting of these 4 DestinationsJob Overview:We are looking for a highly motivated and experienced Hotel Contracting Manager to manage hotel partnerships and contracting across Thailand, Dubai, Bali, and...

  • Hotel Operations

    3 days ago

    Mumbai, Maharashtra, India Avant-Garde Corporate Services Private Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About the RoleA reputed 3-star business hotel near Mumbai Airport is seeking a dynamic Operations & Sales Manager to lead its end-to-end hotel management.This is a hands-on, on-property leadership role not a desk-based or coordination-only position. The role involves oversight of Rooms, Front Office, F&B, Housekeeping, Maintenance, and Sales, ensuring...