ServiceNow Architect

1 month ago


Remote, IN QAAgility Technologies Full time

Job Title : ServiceNow Architect (Service Mapping Specialist).

Experience Level : 10+ years.

Location : Remote.

Job Description : We are seeking an experienced ServiceNow Architect with a focus on Service Mapping to join our team.

- The ideal candidate will have a comprehensive understanding of ServiceNow's IT Operations Management (ITOM) suite and will be responsible for designing and implementing Service Mapping solutions.

- This role requires close collaboration with Technical Business Analysts and Architects to ensure that Service Mapping solutions align with customer business objectives.

Key Responsibilities and Experience :

Service Mapping Design & Implementation :

- Lead the design, development, and deployment of ServiceNow Service Mapping solutions for both on-premise and cloud environments, including AWS, Azure, and Google Cloud.

- Create, customize, and validate Service Mapping patterns to ensure accurate population of the CMDB.

- Develop and maintain custom patterns, probes, and sensors to enhance discovery and mapping capabilities.

- Configure the ServiceNow platform and ITOM applications using industry-leading practices.

- Configure service mapping, including bottom-up and top-down mapping methodologies.

- Experience in configuring and troubleshooting MID Server for Service Mapping.

Discovery & CMDB Integration :

- Implement various types of discovery, including horizontal and top-down discovery, to ensure accurate data collection.

- Experience in mapping Configuration Items (CIs) and understanding of how many CIs have been mapped previously.

- Describe and solve credential issues encountered during Service Mapping and Discovery.

Event Management & Service Health Dashboards :

- Build and validate event management capabilities to support automated Service Health Dashboards.

- Define, create, and monitor Service Mapping health reports and dashboards to ensure continuous service improvement.

Governance & Documentation :

- Develop and implement Service Mapping governance processes, procedures, standards, and policies.

- Maintain detailed documentation for all Service Mapping configurations, patterns, and processes.

- Document and explain the most challenging applications and underlying technologies mapped in previous projects.

Stakeholder Interaction :


- Collaborate with Technical SMEs and stakeholders to gather and validate necessary information for service maps.

- Regularly interact with business and technical stakeholders to ensure Service Mapping solutions meet evolving organizational needs.

Troubleshooting & Issue Resolution :

- Identify, investigate, and resolve Service Mapping issues in a timely manner.

- Provide consultation on system credential requirements, troubleshoot permissions, and resolve network connectivity issues related to Service Mapping.

Technical Proficiency :

- Advanced knowledge of ServiceNow CMDB Architecture and how Service Mapping integrates with the CMDB.

- Expertise in import sets, transform maps, and external data source integration.

- Proficient in Linux, Windows, and SQL commands for building applicable Service Mapping patterns.

- Knowledge of web application development to traverse layers in service maps.

- Experience with industry-standard communication protocols such as HTTP, TCP, SNMP, SOAP, and REST.

Cloud & API Integration :

- Experience with public and private cloud platforms (AWS, Azure, Google Cloud) and their corresponding APIs.

- Ability to integrate cloud resources into ServiceNow Service Mapping and manage their relationships within the CMDB.

Preferred Qualifications :

- ServiceNow Certified Implementation Specialist (CIS) in Service Mapping.

- Experience with ServiceNow ITOM implementations.

- Strong problem-solving skills and a proactive approach to issue resolution.

If you are a ServiceNow expert with extensive experience in Service Mapping and a proven track record of successful implementations, we encourage you to apply.

(ref:hirist.tech)
  • Solution Architect

    2 months ago


    Remote, IN FolkServ Innovations Pvt. Ltd. Full time

    The Solution Architect is a key member of the ServiceNow implementation project team and is responsible for the overall design of the application and mapping client business requirements from the project team to systems/technical requirements. The Solution Architect works as a team member along with the Project Manager, Technical Architect and supporting...


  • Remote, IN AvanteNow Full time

    Key Areas of Responsibility :- Serve as primary technical point-of-contact for projects and as the face of the development team to the customer.- Define, at an architectural and design level of detail, technical solutions aligned with our client's business problems and ServiceNow Implementation Best Practices- Understand customer requirements, translate...

  • ServiceNow Architect

    1 month ago


    Remote/Bangalore/Hyderabad/Chennai, IN LanceSoft, Inc Full time

    Location : Bengalure, Hyderabad, Chennai (HYBRID). Experience : 10-12 Years. Notice Period : Immediate to 1 Week. Primary Skills :- Responsible for designing and configuring architectural solutions in ServiceNow and will be responsible for driving the overall implementation.- Design and architect projects involving ITSM, ITOM, Integration Hubs involving...


  • Remote, IN Quantumbricks Full time

    Job Description :We are seeking an experienced Senior ServiceNow Developer with over 10 years of experience to join our dynamic IT team. The ideal candidate will have extensive experience in the ServiceNow platform, including deep expertise in its architecture, development, and integration capabilities. This role will also involve guiding junior developers,...


  • Remote, IN Adept Global Full time

    JOB SUMMARY :As a Senior Technical Consultant with our client, you will work to develop, design, and own technical solutions on the ServiceNow platform. You will provide administration, application development, maintenance, and technical support by using best-practice web programming techniques to configure robust solutions for clients, utilizing the...

  • Servicenow Architect

    1 month ago


    Remote, India CAI Full time

    **Req number**: R3977 **Employment type**: Full time **Worksite flexibility**: Remote Who we are CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a...


  • Remote, India AvanteNow Full time

    Key ResponsibilitiesAs a Senior ServiceNow ITSM Architect, you will serve as the primary technical point-of-contact for projects and be the face of the development team to the customer. You will define technical solutions aligned with our client's business problems and ServiceNow Implementation Best Practices.Key Skills and Qualifications10+ years of...


  • Remote, India AvanteNow Full time

    Job SummaryAs a Senior ServiceNow ITSM Architect at AvanteNow, you will play a key role in defining technical solutions aligned with our clients' business problems and ServiceNow Implementation Best Practices. Your expertise in the ServiceNow platform and products will enable you to estimate stories, monitor developers' work, and own overall...

  • ServiceNow Architect

    1 month ago


    Remote, India QAAgility Technologies Full time

    Job Title: ServiceNow ArchitectQAAgility Technologies is seeking an experienced ServiceNow Architect with a focus on Service Mapping to join our team.Key Responsibilities:Design and implement Service Mapping solutions for on-premise and cloud environments, including AWS, Azure, and Google Cloud.Create, customize, and validate Service Mapping patterns to...

  • Servicenow Architect

    2 months ago


    Remote, India Resolink Technologies Private Limited Full time

    **Job description** **Position: ServiceNow Architect** **Work Location: Remote** **Experience: 6+ years** **Skills**: Rest API integration hands-on on 6 months to 1 year **Responsibilities**: - Lead the design, development, and maintenance of the ServiceNow platform. - Collaborate with business and IT teams to gather requirements and translate them...


  • Remote, India MLE Systems Full time

    Role : ServiceNow GRC Architect Mandatory skills : GRC Years of experience - 8+ Location - remote Availability to join - Immediate Joiner **Salary**: Up to ₹180,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift - Monday to Friday


  • Remote, India Talent Corner HR Services Private Limited Full time

    Responsibilities: Very good experience in **REST and SOAP-based integration, scripted REST and SOAP API **creation Experienced in defining coding standards, leading upgrades, health scans Prior experience in leading technical governance boards and solution reviews Ability to design end-to-end solutions to customer requirements Support Virtual Agent...

  • Solution Architect

    4 weeks ago


    Remote, India FolkServ Innovations Pvt. Ltd. Full time

    The Solution Architect is a key member of the ServiceNow implementation project team and is responsible for the overall design of the application and mapping client business requirements from the project team to systems/technical requirements. The Solution Architect works as a team member along with the Project Manager, Technical Architect and supporting...


  • Remote, India AvanteNow Full time

    About This Role:We are seeking a highly skilled Senior ServiceNow ITSM Architect to join our team at AvanteNow. As a key member of our delivery team, you will be responsible for leading the technical direction of our ServiceNow ITSM implementations, providing expertise in technical design standards, and ensuring the highest quality of delivery.Main...


  • Remote, India Drimlite Full time

    Job Title : Business Process Architect (ServiceNow)Location : RemoteBudget : 24 LPAShift Timings : Flexible (IST/UK/US)Overall Job Summary : The Business Process Architect will lead, coach, and mentor a team of Senior Business Analysts in capturing and refining customers' business processes and desired outcomes. This role involves managing...


  • Remote/Bangalore/Hyderabad/Chennai, India LanceSoft, Inc Full time

    Job Title: Cloud ServiceNow ArchitectJob Description:We are seeking an experienced Cloud ServiceNow Architect to join our team at LanceSoft, Inc. As a Cloud ServiceNow Architect, you will be responsible for designing and implementing cloud-based solutions using ServiceNow.Responsibilities:Design and implement cloud-based ServiceNow solutionsCollaborate with...

  • Servicenow HRsd

    5 months ago


    Remote, India TECEZE CONSULTANCY SERVICES PRIVATE LIMITED Full time

    ServiceNow HRSD - Job Description Company Details: Teceze is a leading information technology, consulting and business process services company headquartered in the UK and has offices across 15+ countries. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, Teceze...

  • ServiceNow Architect

    4 weeks ago


    Remote, India QAAgility Technologies Full time

    Job Title : ServiceNow Architect (Service Mapping Specialist) We are seeking a skilled ServiceNow Architect to lead the design and implementation of Service Mapping solutions. The ideal candidate will have extensive experience with ServiceNow's IT Operations Management (ITOM) suite and a comprehensive understanding of Service Mapping. Key Responsibilities...


  • Remote, India TAKSH GROUP Full time

    **ServiceNow ITOM Architect** **Description** - Possess deep expertise in the ServiceNow platform, including hands-on experience in ITOM with Orchestration and Cloud Lifecycle Management - Provide High-Level Design and specifications for ServiceNow implementation, ensuring alignment with business objectives. - Strong understanding of ITIL processes and best...

  • Servicenow (Grc) Sme

    6 months ago


    Remote, India RARR Technologies Pvt Ltd Full time

    Minimum 5 years working experience with ServiceNow platform as a Developer / Mid-level Architect in enterprise-wide, multi-tier ServiceNow production environment. - Working knowledge of cloud scripting languages like JavaScript, JSON, Portal Scripting in Angular, CSS based UX/UI design and development - Hands-on experience integrating ServiceNow with other...


  • Remote, India AvanteNow Full time

    Key Areas of Responsibility :- Serve as primary technical point-of-contact for projects and as the face of the development team to the customer.- Define, at an architectural and design level of detail, technical solutions aligned with our client's business problems and ServiceNow Implementation Best Practices- Understand customer requirements, translate...


  • Remote, India Quantumbricks Full time

    Job Title: Senior ServiceNow DeveloperWe are seeking a highly skilled Senior ServiceNow Developer to join our IT team at Quantumbricks. The ideal candidate will have extensive experience in the ServiceNow platform, including deep expertise in its architecture, development, and integration capabilities.Key Responsibilities:Design, develop, and maintain...

  • Platform Architect

    1 month ago


    Remote, India Drimlite Full time

    Job Title : Platform Architect Location : Remote Budget : 26 LPA Shift Timings : Flexible (IST/UK/US) About the Role : Are you a seasoned expert in platform architecture with a passion for innovation? We are looking for a talented Platform Architect to join our dynamic team! This is a fantastic opportunity to work remotely with a competitive salary and...


  • Remote, India Quantumbricks Full time

    Job SummaryWe are seeking an experienced Senior ServiceNow Developer to join our dynamic IT team at Quantumbricks. The ideal candidate will have extensive experience in the ServiceNow platform, including deep expertise in its architecture, development, and integration capabilities.Main ResponsibilitiesDesign, Develop, and Maintain ServiceNow...

  • Service Now Architect

    5 months ago


    Remote, India TAKSH GROUP Full time

    **ServiceNow ITOM Architect** **Description** - Possess deep expertise in the ServiceNow platform, including hands-on experience in ITOM with Orchestration and Cloud Lifecycle Management - Provide High-Level Design and specifications for ServiceNow implementation, ensuring alignment with business objectives. - Strong understanding of ITIL processes and best...