Senior ServiceNow Developer

5 days ago


Remote, India Quantumbricks Full time
Job Title: Senior ServiceNow Developer

We are seeking a highly skilled Senior ServiceNow Developer to join our IT team at Quantumbricks. The ideal candidate will have extensive experience in the ServiceNow platform, including deep expertise in its architecture, development, and integration capabilities.

Key Responsibilities:
  • Design, develop, and maintain complex ServiceNow applications, including workflows, scripts, and integrations.
  • Oversee administration of the ServiceNow platform, including user roles, dashboards, reports, and integrations.
  • Design and implement integrations with external systems using REST, SOAP, and other technologies to extend the functionality of the ServiceNow platform.
  • Serve as the primary architect for ServiceNow projects, ensuring that technical solutions align with business needs and are scalable.
  • Provide technical guidance and mentoring to junior developers and system administrators.
  • Identify opportunities for platform optimization, automation, and innovation to improve system performance and user experience.
  • Customize ServiceNow applications, forms, workflows, UI, and service catalog items based on business requirements.
  • Write and maintain comprehensive documentation, including design specifications, user guides, and system workflows.
  • Work within an Agile framework, including participating in sprint planning, daily standups, and retrospectives.
  • Troubleshoot and resolve issues related to ServiceNow applications, integrations, and platform performance.
Required Skills and Experience:
  • 10+ years of experience in IT development, with a focus on ServiceNow for at least 7+ years.
  • Expert-level proficiency in ServiceNow, including Service Catalog, Incident/Problem/Change Management, Asset Management, CMDB, and Service Portal.
  • Strong knowledge of JavaScript, HTML, CSS, and other web technologies.
  • Experience with integrations using REST, SOAP, and other protocols.
  • Deep understanding of ITIL frameworks and how ServiceNow is used to implement ITIL processes.
  • ServiceNow Certifications: Certified Application Developer, Certified Implementation Specialist, Certified System Administrator, or other related certifications.
  • Strong understanding of Agile methodologies and experience working in an Agile development environment.
  • Proven ability to work with business stakeholders to understand requirements and deliver solutions that meet those needs.
  • Leadership abilities: Ability to lead and mentor junior developers and team members.
  • Excellent problem-solving skills and attention to detail.


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