Senior ServiceNow ITSM Solutions Architect

4 weeks ago


Remote, India AvanteNow Full time

About This Role:

We are seeking a highly skilled Senior ServiceNow ITSM Architect to join our team at AvanteNow. As a key member of our delivery team, you will be responsible for leading the technical direction of our ServiceNow ITSM implementations, providing expertise in technical design standards, and ensuring the highest quality of delivery.

Main Responsibilities:

  • Technical Leadership: Provide technical guidance and oversight to ensure successful ServiceNow ITSM implementations, aligned with best practices and industry standards.
  • Technical Design: Define and implement technical solutions that meet our clients' business needs, leveraging your expertise in ServiceNow ITSM.
  • Quality Assurance: Ensure the highest quality of delivery, monitoring developer work, and owning overall quality and delivery of development.
  • Communication: Communicate effectively with clients, stakeholders, and team members to ensure successful project outcomes.
  • Knowledge Sharing: Share your expertise through mentorship, guidance, and knowledge transfer activities, contributing to the growth and development of our team members.

Requirements:

  • Education and Experience: A degree in Computer Science or Information Technology, and at least 10 years of experience working on the ServiceNow platform, with 3+ years of experience as an Architect.
  • Certifications: ServiceNow Certified System Administrator (CSA) and ServiceNow Certified Implementation Specialist for ITSM (CIS-ITSM), as well as at least one additional CIS certification.


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