Customer Care Professional

3 weeks ago

Noida Uttar Pradesh India, Ghaziabad Right Advisors Private Limited Full time

Personal Banker (Customer Care Professional) - Job DescriptionPurpose of the roleTo provide resolutions for customer queries/issues and personalize each interaction through the use of multiple communication channels. AccountabilitiesCollaboration across multiple digital channels to personalize each interaction with a customer.Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support.Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently.Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time.Support teams within the business operations function as needed, including risk management, compliance and collections.Comply with all regulatory requirements and internal policies related to customer care.To provide resolutions for customer queries/issues and personalize each interaction through the use of multiple communication channels. Analyst ExpectationsExecute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.Check work of colleagues within team to meet internal and stakeholder requirements.Provide specialist advice and support pertaining to own work area.Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.Make judgements based on practise and previous experience.Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

  • Head Patient Care Services

    3 weeks ago

    Noida, Uttar Pradesh, India, Ghaziabad Medanta Full time

    Medanta Hospital, Noida is looking for a smart, efficient, and dynamic professional to lead and manage both Outpatient and Inpatient services with a focus on operational excellence and patient delight.Key ResponsibilitiesFormulate and implement standardized processes and procedures for Front Office, Admission, and Discharge operations with a proactive...

  • Customer Support Executive

    2 weeks ago

    Noida, Uttar Pradesh, India, Ghaziabad TRDFIN Support Services Pvt Ltd Full time

    We are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduates or candidates with prior international BPO voice experience to build a rewarding career in customer support.Key ResponsibilitiesHandle inbound and outbound...

  • Customer Support Executive

    3 weeks ago

    Noida, Uttar Pradesh, India, Ghaziabad TRDFIN Support Services Pvt Ltd Full time

    We are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduates or candidates with prior international BPO voice experience to build a rewarding career in customer support.Key ResponsibilitiesHandle inbound and outbound...

  • Team Lead

    1 week ago

    Noida, Uttar Pradesh, India, Ghaziabad Luxora Experiences Full time

    Team Lead - Inside SalesLocation: Noida (On-site)Shift: Night shift (aligned with Western time zones)Schedule: 6 days a week; full timeCompensation: Highly competitive—above industry standardsRole DescriptionThis is a full-time on-site role for a Team Lead - Inside Sales, located in Noida. The Team Lead - Inside Sales will be responsible for managing and...

  • Customer Support Representative

    3 weeks ago

    Noida, Uttar Pradesh, India, Ghaziabad MyOperator Full time

    About MyOperator:MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls,...

  • Customer Support Specialist

    3 weeks ago

    Noida, Uttar Pradesh, India, Ghaziabad TP Full time

    Job Title: Customer Service Executive – International ProcessLocation: Noida Sector 135Salary - Fresher - 4 LPA/ Experienced - 5.3 LPAJob Type: Full-timeShift Timings: Night Shift / Rotational Shifts (as per international time zones)Industry: BPO / KPO / ITESJob Summary:We are looking for a dynamic and customer-focused individual to join our international...

  • Retention Marketing Specialist

    1 week ago

    Noida, Uttar Pradesh, India, Ghaziabad Sotrue Full time

    Job DescriptionBrand: SotrueLocation: Sector 6, Noida (In-Office)Role: Retention Marketing SpecialistAbout Us:Sotrue is India’s first glow-first beauty brand, reimagining glow not just as a finish but as a feeling. We create effortless, everyday skincare–makeup hybrids made for Indian skin tones, climates, and lifestyles.Built for the women of Bharat who...

  • Customer Support Executive

    3 weeks ago

    Noida, Uttar Pradesh, India, Ghaziabad TRDFIN Support Services Pvt Ltd Full time

    We are hiring Customer Support Executives for our Domestic Chat Process team. The ideal candidate should have strong communication skills, a customer-first attitude, and the ability to handle customer interactions efficiently through chat support. Candidates with prior BPO experience are preferred, though motivated freshers with excellent skills will also be...

  • US-Voice Process customer Service

    2 weeks ago

    Noida, Uttar Pradesh, India, Ghaziabad Orcapod Full time

    US Voice Process customer Service (CVS)Key Responsibilities:Make outbound calls to US-based insurance companies /patients / Helpdesk as per process requirements.Engage customers in meaningful conversations to promote products/services or gather required information.Achieve daily/weekly/monthly Targets and conversion targets.Handle objections professionally...

  • Admission Counsellor

    2 weeks ago

    Noida, Uttar Pradesh, India, Ghaziabad upGrad Full time

    Role & Responsibilities –Conduct career counselling sessions with walk-in or pre-scheduled learners.Understand each learner’s academic background, work experience, and career goals to recommend the right upGrad program.Build rapport and trust with prospects through a consultative and empathetic approach.Drive high-ticket consultative sales by showcasing...