Admission Counsellor

3 weeks ago

Noida Uttar Pradesh India, Ghaziabad upGrad Full time

Role & Responsibilities –

  • Conduct career counselling sessions with walk-in or pre-scheduled learners.
  • Understand each learner’s academic background, work experience, and career goals to recommend the right upGrad program.
  • Build rapport and trust with prospects through a consultative and empathetic approach.
  • Drive high-ticket consultative sales by showcasing course value and ROI.
  • Manage the complete sales lifecycle – initiate contact, present offerings, close enrollment, and maintain post-sales relationships.
  • Achieve weekly revenue and enrollment targets through effective follow-ups.
  • Maintain accurate and timely lead data in the CRM system and share actionable feedback with marketing.


What We’re Looking For –

  • 1–3 years of B2C sales experience, Edtech preferred.
  • Strong track record of converting leads into successful sales.
  • Excellent communication and interpersonal skills.
  • Comfortable handling high-value products or affluent customer segments.
  • A sales-oriented mindset with empathy and ethical influence.
  • Basic proficiency in MS Office and CRM tools.
  • Highly self-motivated with a disciplined approach to task prioritization and revenue goals.


Eligibility Criteria –

  • Graduation is mandatory; preferred backgrounds include: Engineering, Computer Science, BCA for tech programs, BBA, BSc, BCom, Management for business programs
  • Candidates currently working as individual contributors preferred.
  • Candidates with incomplete graduation may be considered on exception basis if they meet all other criteria.


Why Join upGrad?

  • Be a Key Growth Driver: Help learners make confident, career-changing decisions.
  • High-Impact Career Path: Your guidance will shape someone’s future.
  • People-First Culture: Empathy, ethics, and collaboration are at the core of what we do.
  • Accelerated Growth: Be part of a high-performance team with strong leadership visibility.
  • Purpose with Performance: Every conversation you lead contributes to a learner’s transformation.


Join us at upGrad and be the face of a movement that’s transforming the future of education

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