Customer Support Specialist

5 hours ago


Noida Uttar Pradesh India, Ghaziabad TP Full time

Job Title: Customer Service Executive – International Process

Location: Noida Sector 135

Salary - Fresher - 4 LPA/ Experienced - 5.3 LPA

Job Type: Full-time

Shift Timings: Night Shift / Rotational Shifts (as per international time zones)

Industry: BPO / KPO / ITES


Job Summary:

We are looking for a dynamic and customer-focused individual to join our international customer service team. As a Customer Service Executive, you will be responsible for resolving queries from global clients via calls ensuring a high level of customer satisfaction and professionalism.


Key Responsibilities:

  • Handle inbound/outbound calls from international customers (primarily US/UK/AUS).
  • Address customer queries, complaints, and provide appropriate solutions in a timely manner.
  • Maintain accurate records of customer interactions and follow-up actions.
  • Meet or exceed performance metrics (AHT, CSAT, FCR, etc.).
  • Escalate unresolved issues to higher authorities when required.
  • Stay updated with product knowledge, system updates, and standard procedures.
  • Adhere to company policies and quality standards at all times.


Key Requirements:

  • Education: Minimum HSC / Graduate in any discipline.
  • Experience: 0-3 years in an international voice or non-voice process (freshers with excellent communication skills can apply).
  • Communication Skills: Excellent verbal and written English communication is a must.
  • Willingness to work in night shifts and rotational shifts.
  • Good computer skills (MS Office, email, CRM tools).
  • Ability to handle pressure and multitask effectively.
  • Customer-focused with a problem-solving attitude.



  • Noida, Uttar Pradesh, India, Ghaziabad TRDFIN Support Services Pvt Ltd Full time

    We are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduates or candidates with prior international BPO voice experience to build a rewarding career in customer support.Key ResponsibilitiesHandle inbound and outbound...


  • Noida, Uttar Pradesh, India, Ghaziabad TRDFIN Support Services Pvt Ltd Full time

    We are hiring Customer Support Executives for our Domestic Chat Process team. The ideal candidate should have strong communication skills, a customer-first attitude, and the ability to handle customer interactions efficiently through chat support. Candidates with prior BPO experience are preferred, though motivated freshers with excellent skills will also be...


  • Noida, Uttar Pradesh, India, Ghaziabad Scry AI Full time

    Position: Client Support SpecialistLocation: India (Remote)Employment Type: Full-TimeSchedule: Monday to Friday, Day ShiftCompany DescriptionScry AI is a leading provider of AI-powered enterprise solutions, delivering transformational business outcomes through products like Collatio® (automation of complex document processing across financial, legal, and...


  • Noida, Uttar Pradesh, India, Ghaziabad MyOperator Full time

    About MyOperator:MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls,...

  • Telesales Specialist

    5 hours ago


    Noida, Uttar Pradesh, India, Ghaziabad Property Gully Full time

    Company Description Property Gully is a prop-fin tech company offering services and advice on local and global properties along with financial assistance for real estate investments. With a significant presence in Dubai and India at locations like Noida and Kolkata, Property Gully is expanding its reach to serve a global customer base. The company plans to...


  • Noida, Uttar Pradesh, India, Ghaziabad Best Infosystems Ltd. Full time

    SAP Pre-Sales Operations Support Specialist_Contract to Hire or Subcon or Permanent_Greater NoidaJob Title: SAP Pre-Sales Operations Support SpecialistJob Type: Contract to Hire or Subcon or PermanentLocation: Greater NoidaExperience: 10+ yearsJob Description:Responsibilities: • Assist the sales team with pre-sales technical knowledge and presentations....


  • Noida, Uttar Pradesh, India, Ghaziabad NAZZTEC Full time

    Job Title: Customer Support Expert (Chat Process) – Travel / Airline / OTA DomainLocation: Sector 142, NoidaWork Schedule: 5 Days a Week | Rotational Shifts & Week-offs Travel Range: Candidates within a 30 km radius will be considered Shift: Night Shift (One-sided cab facility provided) Compensation (CTC): ₹3 LPAEligibilityEducation: Graduate...


  • Noida, Uttar Pradesh, India, Ghaziabad Neuailes Global Full time

    Location: Noida | Work experience maximum 3YrsCompany DescriptionNeuailes focuses on securing and streamlining core communication aspects in the digital era. We ensure that both external and internal communications are safe, and we enhance customer acquisition efforts by providing tools to amplify and manage communication. Our solutions are designed to...


  • Noida, Uttar Pradesh, India, Ghaziabad Right Advisors Private Limited Full time

    Personal Banker (Customer Care Professional) - Job DescriptionPurpose of the roleTo provide resolutions for customer queries/issues and personalize each interaction through the use of multiple communication channels. AccountabilitiesCollaboration across multiple digital channels to personalize each interaction with a customer.Enhancing the bank's digital...


  • Noida, Uttar Pradesh, India, Ghaziabad Cognex Corporation Full time

    Order Management Specialist- NoidaThe Company:Cognex is the global leader in the exciting and growing field of machine vision. Our employees, proudly called “Cognoids,” take their work seriously, but don't take themselves seriously. Our Work Hard, Play Hard, Move Fast culture recognizes our employees for their innovation, perseverance and hard work in a...