Assistant Logistics Manager

3 weeks ago

Delhi India, India Dentalkart Full time

Job Title: Assistant Manager – Logistics

Department: Logistics

Location: Chattarpur, Delhi

Job Type: Full-Time


Job Purpose: To lead and manage the logistics operations team, ensuring efficient performance in courier partner management, NDR handling, TAT compliance, invoice reconciliation, and reporting. The Manager – Logistics Operations will oversee team members like Team leads or Executives (drive operational improvements, ensure SLA adherence, and implement strategic logistics solutions.


Key Responsibilities:

Team & Performance Management

• Lead and supervise logistics operations and Executives.

• Set clear goals and KPIs in line with company strategy; monitor progress and guide team members.

• Conduct performance reviews and support team for development and training.


Courier Partner & Delivery Oversight

• Oversee courier partner performance, ensuring monthly and consolidated reports are prepared and reviewed.

• Maintain high delivery success rates by managing escalations, Non-Delivery Reports (NDRs), and stuck shipments effectively.

• Evaluate and onboard new courier partners, ensuring alignment with cost and performance benchmarks.


Finance & Reconciliation Oversight

• Supervise invoice processing, freight reconciliation, and dispute management.

• Ensure timely approval, forwarding to accounts, and COD remittance tracking.

• Collaborate with Finance for compliance with SLAs and audit readiness.


Reporting & Analysis

• Review and validate courier performance and logistics efficiency reports prepared by the team.

• Present consolidated operational performance data to senior management with improvement recommendations.


Requirements:

Education:

• Bachelor’s degree in Logistics, Supply Chain, Business Administration, or related field (MBA or B.Tech preferred).

Experience:

• Minimum 3–4 years of experience in logistics or supply chain operations, with at least 2 years in a managerial capacity.

Skills:

• Strong leadership and team management skills.

• In-depth knowledge of logistics software (WMS, TMS, ERP platforms such as Clickpost, Vinculum, SAP).

• Strong analytical, decision-making, and reporting skills.

• Proven track record in SLA and vendor performance management.

• Excellent communication and cross-functional collaboration abilities

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