Order Operations

3 days ago


Surat Gujarat India, Gujarat Zing Parts Full time

Purpose: Move every order from “placed” to “delivered,” and keep customers and vendors in the loop.


Duties:

  • Enter Shopify orders into QuickBooks
  • Decide Stock vs. Dropship (or split).
  • Stock orders: print pick ticket/label, send to warehouse, upload tracking to Shopify, mark fulfilled.
  • Dropship orders: place PO with vendor, confirm ETA, capture and upload tracking to Shopify
  • Communicate with customers to handle: Backorders, returns and refunds.
  • Handle inquiries about availability by checking stock


Success looks like: same‑day ordering and tracking, clear statuses, quick replies, accurate ETAs, smooth returns.



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