Customer Success Manager

8 hours ago


Mumbai Maharashtra India, Maharashtra HRipple Solutions Full time

: /

: Mumbai- Kandivali

: 0 – 3 years

: 5 days a week from office

: 2 rounds (Telephonic & In-person)

: Immediate joining preferred


:

We are a fast-growing, AI-first HR tech team transforming how businesses engage, train, and upskill their frontline workforce. Our mission is to scale from 1 million to 10 million users by building next-generation enterprise learning solutions that matter. In this role, you’ll help create products that reach millions globally, working with bleeding-edge technologies like AI, large-scale databases, and high-performance scalable architectures. If you thrive in a high-velocity environment and want to leave a significant mark in the HR tech space, this is your chance to grow with us.


:

• Operate as the lead point of contact for any and all matters specific to customer account management

• Ensure the timely and successful delivery of our solutions according to customer needs and objectives

• Communicate clearly the progress of monthly/quarterly initiatives to

internal and external stakeholders

• Periodic reviews

• Assist with high severity requests or issue escalations as needed


:

• Demonstrable ability to communicate, present and influence credibly

and effectively at all levels of the organization

• Excellent listening and presentation skills

• Excellent verbal and written communications skills

• Good command over English language


:

1. Passionate and self-driven

2. Quick learner

3. Entrepreneurial

4. Street Smart

5. Fun loving


✉️

CVs can be emailed to: .@.



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