Customer Success Manager
8 hours ago
JD – Reselling | 4–5 yrs exp Customer Success Manager – Software Reselling (4–5 years experience) The CSM – License Reseller will play an important role in selecting, managing, and building an Atlassian and DevOps tools reseller community to generate revenue and expand Enreap's license coverage. The successful candidate will be dynamic and entrepreneurial in this growth opportunity, working closely with sales enablement, marketing, IT services, accounts, inside sales, and other internal ecosystem colleagues including OEMs and partners. The BDM will be responsible for driving sales within Enreap’s License Reselling BU. Summary: • 4–5 years of successful Enterprise Software sales, Alliances, and/or Channels experience. • Bachelor’s degree in engineering and MBA/PGDM or equivalent combination of education and experience. • Proven track record of independently generating and reselling business revenue of minimum 1M USD. • Strong relationship-oriented selling, with focus on cross-sell and upsell opportunities. • Confidence and ability to engage with C-Level executives, Procurement teams, Direct clients, and BD Heads/Partners in global organizations. • Experienced in selling across verticals like Financial Services, Hi-tech, Retail, CPG, and Manufacturing. Responsibilities & Deliverables: • Explore potential business deals by contacting prospects; identify cross-sell and upsell opportunities.• Create and execute a business development strategy for markets supported specifically within Atlassian and DevOps tools. • Work effectively with Account Managers, Finance, and Operations teams. • Develop negotiating strategies; assess risks and opportunities; estimate customer needs and goals• Manage end-to-end cross-functional ownership of reselling business, from lead generation to transaction closure. • Work towards Gross Margin as well as Revenue targets. • Lead Accounts Receivable and Accounts Payable for reselling transactions. • Drive the development and presentation of solutions/proposals. • Operate effectively in a matrix sales organization. • Partner, collaborate, and realize value by working with other sellers in targeted customer segments. • Close new business deals by coordinating requirements; negotiate and integrate contracts into operations. • Identify and develop strategic alignment with key third-party partners. • Work closely and collaboratively with internal stakeholders. Required Skills and Experience: • Ability to build and deliver compelling value propositions. • Proven track record of successful quota attainment in sales or channel sales, with measurable partner influence. • Experience in managing Software Licensing business. • Direct account handling experience is a must. • Working knowledge of Atlassian will be an advantage. • Team-oriented with a strong ability to collaborate across functions and organizations. • Excellent verbal and written communication skills. • Strong relationship-building ability with executives internally and externally. • Results-driven professional with a growth mindset, comfortable working under resource constraints, competing priorities, and aggressive timelines.
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Customer Success Manager
2 weeks ago
Pune, Maharashtra, India Princeton IT America Full time ₹ 80,000 - ₹ 10,00,000 per yearob Title: Customer Success ManagerLocation: Pune, MaharashtraExperience Required: 5+ YearsAbout the RoleWe are looking for an experienced and proactive Customer Success Manager to join our Pune team. This role is responsible for building long-term customer relationships, ensuring successful adoption of our solutions, and driving measurable business outcomes...
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Customer Success Manager
7 days ago
Pune, Maharashtra, India iMocha Full time ₹ 8,00,000 - ₹ 15,00,000 per yearAbout iMochaiMocha Skills Intelligence Cloud is One unified platform that delivers "Skills-first" for Talent Acquisition (FTE & Contingent) and Talent Management for Upskilling, Reskilling, and Internal Mobility – any job role, any industry and at scale.We help enterprises make intelligent talent decisions and build strong teams, from hire to retire....
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Customer Success Manager
4 days ago
Pune, Maharashtra, India WeCP | We Create Problems Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Title:Customer Success Manager (Immediate Joiner)Full Time , On Site , PuneAbout the Role:We are looking for a proactive and customer-focusedCustomer Success Managerto join our team immediately. In this role, you will lead onboarding for new customers, ensure smooth product adoption, and build lasting relationships that drive engagement, retention, and...
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Customer Success Manager
8 hours ago
Mumbai, Maharashtra, India, Maharashtra Netradyne Full timeJob Title – Customer Success Manager (Mumbai) Experience – 8+ years of experience Location – Mumbai Primary Responsibility: The primary responsibility of a CSM is to ensure that customers benefit from using our devices and achieve their key success metrics.Onboarding:Assist customers in getting started with the solution by providing comprehensive...
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Customer Success Manager
4 weeks ago
Pune, Maharashtra, India Aparajita Consultancy Services Full timeAbout the Role:We are seeking a highly motivated and strategic Customer Success Manager with 5-6 years of experience, and a strong business background, preferably with an MBA.The ideal candidate will be a customer champion, responsible for building and nurturing strong, long-term relationships with our key clients in Pune.You will be the primary point of...
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Customer Success Manager
1 day ago
Pune, Maharashtra, India Crave Infotech Full time ₹ 8,00,000 - ₹ 12,00,000 per yearWere looking for a dynamic Customer Success Manager to join our teamIf you love building strong client relationships, ensuring smooth delivery, and creating great customer experiences — we'd love to connect.What you'll do:Be the primary point of contact for clients and drive their successEnsure smooth onboarding, engagement, and retentionGather regular...
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Customer Success Manager
5 days ago
Pune, Maharashtra, India Opus Technologies Full time ₹ 5,00,000 - ₹ 8,00,000 per yearRole OverviewWe are seeking a seasoned Customer Success Manager to lead strategic client relationships, drive adoption of Optimus solutions, and ensure long-term customer satisfaction and retention. The ideal candidate brings deep experience in enterprise SaaS, fintech, or financial services, thrives in a fast-paced, data-driven environment, and excels at...
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Customer Success Executive
8 hours ago
Pune, Maharashtra, India, Maharashtra StarApps Studio Full timeCustomer Success ExecutiveLocation: Pune (WFH)Shifts: Night (7 PM – 4 AM) / Early Morning (4 AM – 1 PM)About StarApps StudioStarApps Studio is a fast-growing, bootstrapped, and profitable B2B SaaS company empowering 25,000+ Shopify merchants, including 1,000+ Shopify Plus stores, with 6 highly-rated apps. With a $4M ARR and a goal to hit $10M, we rank...
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Customer Success Manager
7 days ago
Pune, Maharashtra, India Birdvision Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionBirdvision Consulting is a team of enthusiastic professionals who leverage technology to boost the efficiency and productivity of enterprise processes. We provide integrated products and services to streamline sales, distribution, and marketing operations. Our solutions include WhatsApp Sales Automation, Loyalty & Incentive Automation,...
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Customer Success Manager
2 weeks ago
Pune, Maharashtra, India ZIFF DAVIS PERFORMANCE MARKETING Full time ₹ 15,00,000 - ₹ 25,00,000 per yearRole Summary The Manager Customer Success will be the strategic bridge between the SWZD Lead Generation team and the ZDPM Operations team, ensuring seamless execution of high-quality lead generation campaigns. This role focuses on revenue growth through insourcing, campaign optimization, and maintaining exceptional client satisfaction, while leading a...
