Service Desk Engineer

*Role :Service Desk Analyst*Required Technical Skill Set IT Service Desk Operations*Desired Experience Range: 2 to 5 Yrs. *Location of Requirement :Pune/Kochi *Notice Period:0-45 days candidates only*Virtual Drive:03-Oct-25(Fri)Desired Competencies (Technical/Behavioral Competency)Must-Have · Atleast 3 years of experience handling Service Desk services. ·...

Overview of 66degrees66degrees is seeking a highly motivated and customer-focused IT Service Desk L1 Engineer to join our growing team. We are dedicated to providing excellent technical support and maintaining a stable IT environment for our employees.Overview of roleThe IT Service Desk L1 Engineer will be the first point of contact for all IT-related issues...

Key Duties and ResponsibilitiesOwn and drive the adoption and improvement of the ITIL processes through the Service DeskResponsible for measuring performance of the service desk and driving continual improvement processes.Lead the Service Desk Agent team. Train, coach and mentor Service Desk Specialists (Level 1 / 2) including career development.Responsible...

Job Title:Service Desk EngineerLocation:Pune, IndiaJob Type:Full-timeKey Responsibilities:Serve as the first point of contact for customers seeking technical assistance via phone, email, or ticketing systems.Provide basic troubleshooting for hardware, software, network, and application issues.Accurately log all service requests, incidents, and resolutions...

Job DescriptionOverview of 66degrees66degrees is seeking a highly motivated and customer-focused IT Service Desk L1 Engineer to join our growing team. We are dedicated to providing excellent technical support and maintaining a stable IT environment for our employees.Overview of roleThe IT Service Desk L1 Engineer will be the first point of contact for all...

Overview of 66degrees66degrees is seeking a highly motivated and customer-focused IT Service Desk L1 Engineer to join our growing team. We are dedicated to providing excellent technical support and maintaining a stable IT environment for our employees.Overview of roleThe IT Service Desk L1 Engineer will be the first point of contact for all IT-related issues...

Overview of 66degrees 66degrees is seeking a highly motivated and customer-focused IT Service Desk L1 Engineer to join our growing team. We are dedicated to providing excellent technical support and maintaining a stable IT environment for our employees. Overview of role The IT Service Desk L1 Engineer will be the first point of contact for all IT-related...

Role & responsibilitiesExpected to build knowledge and support the team.- Participate in Problem Solving discussions.- Assist in troubleshooting and resolving client issues efficiently.- Collaborate with team members to enhance service delivery and client satisfaction.- Document client interactions and resolutions to improve future support...

Role PurposeThe purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectivesDo Be responsible for primary user support and customer service Respond to queries from all calls portal emails chats from the client Become familiar...

Role:Service desk leadDo:To support the service desk agents in prompt delivery & customer service Advise and collaborate with the agents on current issues and works toward the resolution of tickets Manage and coordinate escalated work orders from the ServiceDesk team that requires additional troubleshooting and follow-up Coordinate with other IT teams as...