Service Desk Specialist

3 weeks ago

Pune Maharashtra India, Maharashtra Live Connections Full time

We Are Hiring – Service Desk (L1) Support | Pune & Bangalore

Looking to work with a global leader in Business Process Management?

We are hiring multiple Service Desk (L1) Support roles across experience levels for full-time, work-from-office positions.

️ Open Positions:

Freshers (Technical Background) – Pune & Bangalore

1+ Years Exp – Pune & Bangalore

3+ Years Exp – Pune & Bangalore

Key Skills Required:

• Strong communication (verbal & written)

• Analytical thinking & problem-solving

• Experience with IT Service Desk / L1 Tech Support

• Basic knowledge of AD, O365, Azure, Networking

• Troubleshooting skills across Windows, Outlook, Teams, VPN, etc.

• Experience using ticketing tools and following ITIL practices

• Ability to manage incidents via phone, email, web, or chat

• 100% Work From Office – No hybrid

Locations: Pune & Bangalore

Shifts: Rotational (US/UK) | 24x7 environment

Notice Period: Immediate to 30 days preferred

Education: Graduation/Post-Graduation with all marksheets & certificates mandatory

Experience Range & CTC:

  • Freshers – 2.5 LPA Tech background only - Pune & Bangalore
  • 1+ years – Up to 4 LPA – Pune & Bangalore
  • 3+ years – Up to 5 LPA – Pune & Bangalore
  • Final package will be based on experience, last CTC, and performance in the evaluation process.

Non-Negotiables:

✔ Excellent English communication skills

✔ Willingness to work 24x7 shifts

✔ Full-time education (15 years) – Graduation required

✔ Provisional degree and mark sheets needed for onboarding

️ Hiring in full swing – priority given to immediate joiners.

Interested or know someone who fits? Let’s connect share your resume for referral.

#Hiring #ServiceDesk #TechSupport #ITSupport #PuneJobs #BangaloreJobs #L1Support #ImmediateJoiners #JobOpportunity #WorkFromOffice #ITJobs #FresherJobs #ExperiencedJobs #WalkInDrive

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