Service Desk Specialist
17 hours ago
We Are Hiring – Service Desk (L1) Support | Pune & Bangalore
Looking to work with a global leader in Business Process Management?
We are hiring
multiple Service Desk (L1) Support roles
across experience levels for
full-time, work-from-office
positions.
Open Positions:
Freshers (Technical Background) – Pune & Bangalore
1+ Years Exp – Pune & Bangalore
3+ Years Exp – Pune & Bangalore
Key Skills Required:
•
Strong communication
(verbal & written)
• Analytical thinking & problem-solving
• Experience with IT
Service Desk / L1 Tech Support
• Basic knowledge of
AD, O365, Azure, Networking
•
Troubleshooting
skills across
Windows, Outlook, Teams, VPN
, etc.
• Experience using ticketing tools and following ITIL practices
• Ability to manage incidents via phone, email, web, or chat
• 100% Work From Office – No hybrid
Locations:
Pune & Bangalore
Shifts:
Rotational (US/UK) | 24x7 environment
Notice Period:
Immediate to 30 days preferred
Education:
Graduation/Post-Graduation with all marksheets & certificates mandatory
Experience Range & CTC:
- Freshers – 2.5 LPA Tech background only - Pune & Bangalore
- 1+ years – Up to 4 LPA – Pune & Bangalore
- 3+ years – Up to 5 LPA – Pune & Bangalore
- Final package will be based on experience, last CTC, and performance in the evaluation process.
Non-Negotiables:
Excellent English communication skills
Willingness to work 24x7 shifts
Full-time education (15 years) – Graduation required
Provisional degree and mark sheets needed for onboarding
Hiring in full swing – priority given to
immediate joiners
.
Interested or know someone who fits? Let's connect
share your resume
for referral.
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