Service Desk Specialist

20 hours ago

Pune, Maharashtra, India Live Connections Full time ₹ 2,50,000 - ₹ 5,00,000 per year


We Are Hiring – Service Desk (L1) Support | Pune & Bangalore

Looking to work with a global leader in Business Process Management?

We are hiring
multiple Service Desk (L1) Support roles
across experience levels for
full-time, work-from-office
positions.


Open Positions:

Freshers (Technical Background) – Pune & Bangalore

1+ Years Exp – Pune & Bangalore

3+ Years Exp – Pune & Bangalore


Key Skills Required:


•
Strong communication
(verbal & written)


• Analytical thinking & problem-solving


• Experience with IT
Service Desk / L1 Tech Support


• Basic knowledge of
AD, O365, Azure, Networking


•
Troubleshooting
skills across
Windows, Outlook, Teams, VPN
, etc.


• Experience using ticketing tools and following ITIL practices


• Ability to manage incidents via phone, email, web, or chat


• 100% Work From Office – No hybrid


Locations:
Pune & Bangalore


Shifts:
Rotational (US/UK) | 24x7 environment


Notice Period:
Immediate to 30 days preferred


Education:
Graduation/Post-Graduation with all marksheets & certificates mandatory


Experience Range & CTC:

  • Freshers – 2.5 LPA Tech background only - Pune & Bangalore
  • 1+ years – Up to 4 LPA – Pune & Bangalore
  • 3+ years – Up to 5 LPA – Pune & Bangalore
  • Final package will be based on experience, last CTC, and performance in the evaluation process.


Non-Negotiables:

Excellent English communication skills

Willingness to work 24x7 shifts

Full-time education (15 years) – Graduation required

Provisional degree and mark sheets needed for onboarding

Hiring in full swing – priority given to
immediate joiners
.

Interested or know someone who fits? Let's connect
share your resume
for referral.

Hiring #ServiceDesk #TechSupport #ITSupport #PuneJobs #BangaloreJobs #L1Support #ImmediateJoiners #JobOpportunity #WorkFromOffice #ITJobs #FresherJobs #ExperiencedJobs #WalkInDrive

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