Service Desk Analyst

Years of experience: 2-5 yearsJob Location: Pune/KochiMust-Have· Atleast 3 years of experience handling Service Desk services. · Fluency in English (Reading, Writing, Speaking) · Understand and responds in Business Communications · Good Managerial Skill · Understanding and knowledge on IT Infrastructure. · Work in any shift (24*7)Good-to-Have· ITIL...

Primary Purpose of Position:The Service Desk Analysts are the first point of contact for staff seeking technical assistance for technology issues relating to company supported computer applications and platforms. They serve as members of the ITSC Team by providing technical support over the phone, remotely and occasionally in person, and maintaining the...

*Role :Service Desk Analyst*Required Technical Skill Set IT Service Desk Operations*Desired Experience Range: 2 to 5 Yrs. *Location of Requirement :Pune/Kochi *Notice Period:0-45 days candidates only*Virtual Drive:03-Oct-25(Fri)Desired Competencies (Technical/Behavioral Competency)Must-Have · Atleast 3 years of experience handling Service Desk services. ·...

Provide the first line of support for incident investigation and resolution for customers. Provide remote assistance & ticket resolution to a range of internal and external customers, responsible for handling escalations, follow ups and customer service.Job title:Service Desk Analyst (SAP)Job Description:Serve as the initial contact for SAP support via...

Job Summary:We are seeking a proactive and customer-focused IT Service Desk Analyst to provide first-line technical support to end-users across the organization. The ideal candidate will have strong troubleshooting skills, a solid understanding of IT systems, and a passion for delivering high-quality support. You will play a key role in maintaining user...

Job description:Job DescriptionRole PurposeThe purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro's Service Desk objectives͏Do1. Be responsible for primary user support and customer servicea. Respond to queries from all calls, portal, emails,...

Position: IT Service Desk AnalystLocation: Pune (Onsite)Shift: 24x7 Rotational ShiftExperience Level: 1-3 yearsAbout the Role:We are looking for a dynamic and customer-focused Service Desk Analyst to join our IT team. The ideal candidate will be a tech-savvy individual with a strong understanding of Windows, macOS, Office 365, VPN, and MDM technologies. You...

Job Title: IT Service Desk (Desktop/ System support)Location: Pune, MaharashtraType: Full Time/ Direct PlacementShift Timing- Rotational shift (rotational week offs)Job Description:Experience & Qualifications· Graduation mandatory·Only SD Experienced candidates can apply.· Candidate should have excellent communication.· Good Knowledge of Laptop/Desktop...

NOTE: Only relevant profiles of immediate joiners or those who can join within 15 days will be considered. Others are requested not to apply, as irrelevant profiles will not be shortlisted.Key Responsibilities Details:-Incident & Request Handling:-Provide first-level support by logging, categorizing, and resolving incidents and service requests within SLAs....

Total Exp : 0-2yrsShould have real time experience in Global Service Desk experience.Role : SD Analyst.Shifts : Rotational ( 5 days WFO )2 days week offLocation : PuneVenue_ Plot No-31, phase 2, MIDC, Rajiv Gandhi Info Tech, Hinjewadi Park, PuneEvery Tuesday & Thursday starting from-10:00 amResponsibilities:As a Support Analyst, you will be responsible for...