Technical Support

Job DescriptionProvide prompt and accurate technical support to customers via phone, email, and chat.Diagnose and troubleshoot software and hardware issues, guiding customers through step-by-step solutions.Escalate complex issues to higher-level support or engineering teams when necessary.Ensure a positive customer experience by effectively managing and...

Job DescriptionJob Summary:A Desktop Support Technician plays a crucial role in providing technical assistance and support to end-users within the City of Atlanta organization. Their primary responsibility is to ensure that computer hardware, software, and related peripherals are functioning correctly and efficiently, allowing employees to perform their job...

Aircall is a place where voices are valued.Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 18,000+ customers (and growing) to make authentic, human connections.Conversation is a cornerstone of our culture. Wherever our people find themselves...

An individual would be responsible to monitor the network of a client remotely through network management systems (NMS tools). The concerned person has to keep a check on the performance of the network and notify alerts to the technical team. The support is to be provided through emails to the networking team of the client.Job Responsibilities: The candidate...

Job DescriptionOur client, Fedelta, driven by an unyielding commitment to revolutionize business technology, is dedicated to delivering innovative, powerful, and intuitive software solutions designed specifically for the retail and hospitality industries. Since its establishment in 2003, our client has focused on cultivating an industry-leading Point of Sale...

As a Technical Support Engineer, you will play a crucial role in providing exceptional technical support directly to US-based B2B clients (Heads of Customer Support and CX depts). Your primary responsibility will be to replicate client issues and offer prompt and accurate technical solutions, and work closely with the internal engineering team. This job will...

Are you a customer service-oriented professional with a knack for solving technical issues? Join our client as a Technical Support Representative based in Dehli, India and be the first line of support for our clients users, ensuring customer satisfaction and maintaining high standards of service.YOUR MISSIONProvide first-level support and resolve customer...

Company DescriptionSecureGen is a Scientific Platform and Information Technology Service provider to Pharmaceutical, Biotechnology, and Healthcare organizations with a core focus on accelerating drug development innovation by providing a secure Platform as a Service for management of regulatory compliant data, analysis and tools.Role DescriptionThis is a...

Job DescriptionOur client is a British technology company and is on a mission to protect and save lives by making innovative home safety products which are simple and accessible. They aim to revolutionise the way business is conducted in its chosen business segments. The business is a leading provider of smoke, heat and carbon monoxide detectors to the...

About the Role : We are seeking a highly skilled and innovative Technical Support Engineer to join our team and play a key role in shaping the future of our customer support operations. You will leverage your expertise in telecommunications and your understanding of AI tools to design, implement, and utilize AIpowered systems that enhance efficiency and...

Job Title - Technical Support AnalystJob Location - Baner, Pune, MaharashtraDomain - SecurityAbout Client -Our client is on a mission to make security possible. By combining the power of a Security Operations Platform, with security expertise, their customers have increased visibility, the ability to confidently automate across the security lifecycle, and...

Location: Ahmedabad, MumbaiJob Type: Full-timeAbout Us: We are a cutting-edge chemical trading platform poised to revolutionize the B2B chemical industry in India. We are seeking a dedicated Technical Support Advisor to manage our platform's backend operations and provide exceptional support to our users.Job Description: As a Technical Support Advisor, you...

Technical Support serves as a global organization, offering extensive expertise in HERE products and services. Our role involves aiding in technical sales and collaborating closely with Product, Development, and Operations teams to address customer issues and enhance the functionality of HERE products and services.We are seeking aTechnical Support Engineer...

Technical Support serves as a global organization, offering extensive expertise in HERE products and services.Our role involves aiding in technical sales and collaborating closely with Product, Development, and Operations teams to address customer issues and enhance the functionality of HERE products and services.We are seeking a Technical Support Engineer...

OverviewWith over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but...

Hoymiles Power Electronics Inc., is a globally leading inverter manufacturer with offices and services around the globe. The headquarters is based in Hangzhou China and the R&D department and manufacturing facilities are also based there. Hoymiles has a significant R&D team to design and manufacture state-of-the art microinverter & hybird inverter for the...

Job DescriptionThe Support Engineer is a seasoned professional who understands challenges faced by organization in implementing security technologies in hybrid environments. You will be engaged in firsthand customer interactions to resolve customer issues. If you have technical depth and desire to work in dynamic and high growth environment, this role is for...

Work Experience: - 4 YearsWork Location: KochiResponsibilities:Answer inbound IT Helpdesk calls from customers across the globe and perform basic troubleshooting.Initiates follow up calls with customers.Responding to client IT support requests via chats, calls, and tickets.Providing technical support via remote access.Update and monitor ticketing...

Radware has changed how businesses are securing the digital experience. As a result, it's now the recognized industry leader and undergoing explosive growth in the rapidly expanding security market.A leading provider of cyber security and application delivery solutions, Radware (RDWR) is looking for a Tier 2 Technical Support Engineer to fuel the success of...

OverviewWith over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but...