Senior Client Services Manager

1 week ago


Mumbai, Maharashtra, India Talent Corner HR Services Pvt Ltd Full time

Job Title: Senior Client Services Manager (Dating and Matchmaking Services) at Mumbai

Experience: Minimum 2-4+ Years in Client Services, Business Development, or related roles in Public Relations & Communications Services. Full-time Position with 1 Vacancy

We are excited to offer a great opportunity at one of our esteemed clients in Mumbai through Talent Corner HR Services Pvt Ltd. Before applying for this Full-time role, please read the description carefully. No remote work available. If interested, let's discuss further.

About the Company: At Talent Corner HR Services Pvt Ltd, we are dedicated to connecting top talent with leading companies for mutually beneficial partnerships.

Job Synopsis:

  • This position is for a Senior Client Services Manager specializing in Dating and Matchmaking at Mumbai
  • CTC/Salary: Offering a competitive package with Performance Bonuses (Negotiable for the right candidate)
  • Location: Corporate Office at Andheri (E) / BKC, Mumbai, India
  • Role Focus: Providing exceptional service to an international member base across 27 countries

Role Overview: We are in search of an experienced Client Services Professional in Mumbai to support our international member base for Dating and Matchmaking services. This role demands a knack for meeting potential clients, superb organizational skills, and a proactive, can-do attitude. As a Client Services Manager, you will play a crucial part in nurturing client relationships, managing matchmaking processes, ensuring outstanding customer service, addressing member needs promptly, and optimizing client experiences.

If you are enthusiastic about the dating and matchmaking industry, this role is tailor-made for you.

Qualifications and Skills:

  • Bachelor's degree in a relevant field
  • 2-4 years of experience in client services, business development, or related roles
  • Experience in industries such as Dating, Matchmaking, Matrimony, PR, or communications services preferred
  • Background in Luxury, Retail, Banking, Airlines, Recruitment, EdTech, or Hospitality sectors a plus
  • Excellent English communication skills
  • Professional and well-groomed persona
  • Proven track record in client relationship management
  • Analytical skills and proficiency in MS Office

Responsibilities:

  • Generate leads and explore networking opportunities
  • Meet prospective clients, manage relationships, and enhance client experience
  • Facilitate matchmaking activities for personalized service delivery
  • Represent the brand with professionalism
  • Ensure high client satisfaction and retention
  • Collaborate with internal teams for process enhancement
  • Utilize analytical skills to drive improvements
  • Maintain detailed client records

About the Role: This key position requires someone who is passionate about delivering exceptional client service, building strong relationships, and contributing to the success of the dating and matchmaking industry.

If you are ready to make a difference and believe you have what it takes, we welcome your application.

Note: Only shortlisted candidates will be contacted for further assessments. Join us in creating outstanding client experiences in the dating and matchmaking sector.



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