Customer Success Specialist
1 week ago
We are seeking a Customer Relations AM to oversee the complete cycle of sourcing, ensuring seamless collection of e-waste from suppliers, processing invoices, and facilitating payments post-contract signing.
You will collaborate with various departments including sourcing, logistics, finance, and production to guarantee client satisfaction.Building and nurturing strong customer relationships will be a key aspect of this role, along with preparing performance reports, addressing customer issues, and providing exceptional support.
Facilitate the entire sourcing cycle post-contract signing, including e-waste collection, invoice processing, and payment receipt. Liaise with internal departments to ensure client and seller satisfaction. Prepare and maintain client/supplier performance reports and presentations. Conduct meetings with customers/suppliers to strengthen business relationships. Manage email communications and follow-up calls effectively. Address and resolve any customer issues related to business growth, billing, and overall satisfaction. Coordinate and train new customers efficiently. Possess in-depth knowledge of the company's business model to address customer inquiries effectively. Demonstrate the value of our Single Platform to customers by delivering outstanding customer support daily. Qualifications, Experience and Skills Bachelor's/Master's degree preferred. Exceptional written and verbal communication skills. Strong interpersonal skills, business analytical skills, commercial acumen, negotiating skills, and conflict resolution skills. Ability to learn quickly with a creative, open-minded, and innovative approach. Positive, polite, confident, sincere, and friendly demeanor. Strong problem-solving skills and ability to think quickly under pressure. Ability to maintain composure during stressful phone conversations.-
Customer Success Associate
1 week ago
Noida, Uttar Pradesh, India Comhard Technologies Pvt. Ltd Full timeJob Description:As a Customer Success and Renewal Specialist, you will play a crucial role in ensuring the satisfaction and retention of our valued clients. You will be responsible for building strong relationships with customers, understanding their needs, and guiding them in maximizing the value of our products and services. Additionally, you will drive...
-
Customer Success Manager
1 week ago
Noida, Uttar Pradesh, India HCLSoftware Full timeJob Description - Digital Sales – Customer Retention & Success (German Language Specialist) ARE YOU READY TO JOIN OUR TEAM? We are busy, growing quickly and have an incredible workforce who are committed to becoming the #1 Software company in the world. Come join HCL's fast-growing, $2B software business and make an impact from Day 1 This is an exciting...
-
Customer Success Specialist
1 week ago
Noida, Uttar Pradesh, India Attero Full timeWe are seeking a Customer Relations AM to oversee the complete cycle of sourcing, ensuring seamless collection of e-waste from suppliers, processing invoices, and facilitating payments post-contract signing. You will collaborate with various departments including sourcing, logistics, finance, and production to guarantee client satisfaction. Building and...
-
Customer Success Manager
1 week ago
Noida, Uttar Pradesh, India Saas Labs US Inc. Full timeCustomer Success Management is a role that is defined in various ways in the industry, but at its core, it is all about making the customers successful and making them realize the value of the services we offer. A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly, easily grasp new software applications, and act as a...
-
Customer Success Executive
1 week ago
Noida, Uttar Pradesh, India Rannkly Full timeCustomer ServiceJob descriptionRole Summary:As a Customer Success Executive, you will act as a bridge between our product and our clients, ensuring that they derive maximum value from our services. Your mission will be to foster long-term customer relationships, drive product adoption, and enhance customer satisfaction.Key Responsibilities: Develop a trusted...
-
Associate: Customer Success
1 week ago
Noida, Uttar Pradesh, India RiarPro Learning Solutions Full timeWe are a leading career guidance company dedicated to empowering students by providing comprehensive career counseling and support. Our mission is to help students make informed decisions about their future by working closely with schools, teachers, and counselors to deliver top-notch career guidance programs.Job Description:We are seeking a dynamic and...
-
Customer Success Associate
1 week ago
Noida, Uttar Pradesh, India theoceann Full time#charterJob Title: Customer Success Associate - Maritime IndustryLocation: Noida Sector 90 (ON-SITE)About Us: We are a prominent player in the maritime sector, specializing in chartering, ship brokering, and operations management. Our company is dedicated to delivering exceptional service and strategic solutions to our global client base.Job Description: As...
-
Director-Customer Success
1 week ago
Noida, Uttar Pradesh, India Innovaccer Full timeHello You've landed on this page, which means you're interested in working with us. Let's take a sneak peek at what it's like to work at Innovaccer.Customer Success at Innovaccer Our mission is to turn our customers into tech-savvy superheroes, ensuring they achieve success using our platform to meet their organization's business goals. If you're passionate...
-
Director-Customer Success
1 week ago
Noida, Uttar Pradesh, India Innovaccer Full timeHello You've landed on this page, which means you're interested in working with us. Let's take a sneak peek at what it's like to work at Innovaccer.Customer Success at InnovaccerOur mission is to turn our customers into tech-savvy superheroes, ensuring they achieve success using our platform to meet their organization's business goals. If you're passionate...
-
Director-Customer Success
1 week ago
Noida, Uttar Pradesh, India Innovaccer Full timeHello You've landed on this page, which means you're interested in working with us. Let's take a sneak peek at what it's like to work at Innovaccer.Customer Success at InnovaccerOur mission is to turn our customers into tech-savvy superheroes, ensuring they achieve success using our platform to meet their organization's business goals. If you're passionate...
-
Associate, Customer Success
1 week ago
Noida, Uttar Pradesh, India SquadStack Full timeRoles & Responsibilities:Monitor business KPIs, automate processes, and optimize operations to drive growth.Empower teams with accessible data features, conduct product experimentation, and A/B testing for user behavior insights.Create compelling data visualizations, collaborate with stakeholders, and convert business problems into actionable...
-
Customer Success Intern
1 week ago
Noida, Uttar Pradesh, India MyOperator Full timeJob Title: Customer Success InternCompany: MyOperatorLocation: NoidaAbout Company:MyOperator is India's leading cloud communications provider, offering cutting-edge solutions to over 10,000 businesses across diverse industries. From Cloud Call Center solutions to IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone, we...
-
Customer Success Manager
1 week ago
Noida, Uttar Pradesh, India MyOperator Full timeJob DescriptionCustomer Success Manager - NoidaMyOperator is India's top cloud communications provider, offering a comprehensive SAAS platform to 10,000+ businesses, including IRCTC, Razorpay, and Amazon. Our services include Cloud Call Center, IVR, Toll-free Numbers, and Enterprise Mobility. We've recently ventured into selling WhatsApp Business Solutions,...
-
Customer Success Intern
1 week ago
Noida, Uttar Pradesh, India MyOperator Full timeJobTitle: Customer SuccessInternCompany:MyOperatorLocation:NoidaAboutCompany:MyOperatoris Indias leading cloud communications provider offeringcuttingedge solutions to over 10000 businesses across diverseindustries. From Cloud Call Center solutions to IVR TollfreeNumbers Enterprise Mobility WhatsApp Business Solutions and HeyoPhone we provide comprehensive...
-
Customer Success Executive
1 week ago
Noida, Uttar Pradesh, India Apeejay Stya Education (Svran Foundation) Full timeStakeholder Executive @ Vjal Institute, Apeejay Stya GroupAbout Us: The Apeejay Education, established by the leading Industrial House of Apeejay Stya in the year 1967, has built a rich heritage of nearly four and half decades in the field of quality education through a family of 29 institutions, i.e. 13 schools and 16 institutions of higher learning, in...
-
Customer Success Manager
1 week ago
Noida, Uttar Pradesh, India MyOperator Full timeCustomer Success Manager - NoidaMyOperator is India's top cloud communications provider, offering a comprehensive SAAS platform to 10,000+ businesses, including IRCTC, Razorpay, and Amazon. Our services include Cloud Call Center, IVR, Toll-free Numbers, and Enterprise Mobility. We've recently ventured into selling WhatsApp Business Solutions, alongside...
-
Customer Success Executive
1 week ago
Noida, Uttar Pradesh, India Live Keeping Full timeCustomer Success ExecutiveLive keeping Noida,Uttar Pradesh, India (On-site)About LivekeepingBacked By IndiaMART InterMESH, Livekeeping offers a SAAS platform for 10k+ customers to access their Tally accounting data on mobile. Real time visibility of accounting data like revenue growth, profitability, cash flow management, etc. is a critical yet underserved...
-
Customer Success Manager
1 week ago
Noida, Uttar Pradesh, India Trackier Full timeAt Trackier, we're building SaaS (software as a service) products that are used in more than 20+ countries across the world. In our industry, we're proudly outcompeting a number of international counterparts to clock more than USD 5mn in annual revenue without any external funding. Over the last 5 years, Trackier has helped create industry standards in...
-
Customer Success Associate
1 week ago
Noida, Uttar Pradesh, India Trackier Full timeAt Trackier, we're building SaaS (software as a service) products that are used in more than 20+ countries across the world. In our industry, we're proudly outcompeting a number of international counterparts to clock more than USD 5mn in annual revenue without any external funding.Over the last 5 years, Trackier has helped create industry standards in...
-
Partner- Customer Success
1 week ago
Noida, Uttar Pradesh, India RateGain Full timeAbout the Organization:RateGain is a leading provider of SaaS products, which help travel and hospitality companies with cognitive revenue management, smart e-distribution, and brand engagement to make more revenue every day. RateGain is proud to support 250,000+ hotel properties globally by providing 240 billion rate and availability updates & powering over...