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Servicenow Lead

3 months ago


Chennai, Tamil Nadu, India HTC Global Services Full time

Job Position | ServiceNow Lead / Architect Hiring Mode | Full Time / Permanent Job Location | Chennai JOB DESCRIPTION Should have at least 9 years of experience with at least 3 years of experience as ServiceNow Lead/Architect.

Should have handled at least two ServiceNow implementations (including core modules, such as Incident, Service Request, and Change Management) successfully and preferably Asset Management, CMDB and Discovery.

Should be an expert in Service Catalog development and customizing workflows, business rules and dashboards. Should have the experience of configuring domain separation and mid servers.

Should be well versed in integrating ServiceNow with AD, SSO and other enterprise applications - using REST APIs as well as hub & spoke.

Should have the experience of interacting with customers, understanding requirements, presenting solution design, working out the development estimates and getting customer sign-offs.

Should be capable of leading a team and ensure that the team delivers on time and conduct technical reviews of the team's work.

Should be capale of providing guidance and coaching to team members. Should be willing to work as independent contributor for high-priority, high-critical work.