Managed Services

Company DescriptionKrish is committed to helping our customers achieve their technology goals and will always emphasize the success of our customers as our top priority and in building long-term and productive relationships. Krish's goal of adding the best value to its customers with a combination of the right technology, right people, and right costs is...

Company DescriptionKrish is devoted to assisting customers in reaching their technology objectives, always prioritizing customer success and fostering long-term and fruitful relationships. By leveraging the expertise and integrity of our consultants and tailored delivery processes, Krish aims to deliver optimal value to its customers through the right...

Role Customer serviceTL/Manager LocationBangalore Exp Years IndustryMedia I. JOB SUMMARY Overall accountability of teams' and process performance Ensuring business metrics/KPIs are met as per SOW Evaluating business requirements and lead performance improvement initiatives Training and competency development of the team Analyze performance indicators and...

Role - Customer service - TL/ManagerLocation - BangaloreExp YearsIndustry - MediaI. JOB SUMMARYOverall accountability of teams' and process performanceEnsuring business metrics/KPIs are met as per SOWEvaluating business requirements and lead performance improvement initiativesTraining and competency development of the teamAnalyze performance indicators and...

About the Role Drive the transformation roadmap towards standard unified business processes and product-based integration for B2B customers and internal stakeholders. Develop trust relationships with stakeholders and customers to drive business based on future-proof technology and cost structure. Grow and develop the internal team distributed across...

Role: Customer Service Team Leader/ManagerLocation: BangaloreExperience: 8-15 YearsIndustry: MediaJOB SUMMARYOverall accountability of teams' and process performanceEnsuring business metrics/KPIs are met as per Statement of WorkEvaluating business requirements and leading performance improvement initiativesTraining and developing the team's...

About Us:ODN (short for 'Open Doors Now') is the leading company in Shop-Now Content-strategies; simplifying E-Commerce with content that sells by providing tailored AI-driven Shop Now Content-services to brands, digital agencies, and marketplaces.ODN has a wide range of services covering all aspects of content creation crucial for establishing a strong...

#HiringRole: # IT Service ManagerExp – 7 12 yrs and aboveLocation: #BangaloreNotice period: Immediate joiners are preferredPackage: Based on the marketInterested can drop your resume SummaryAs an IT Service Manager, you will manage services in the Source to Pay and Financial Plan to Report process area, ensuring efficiency and alignment with business...

#Hiring Role: # IT Service Manager Exp – 7- 12 yrs and above Location: #Bangalore Notice period: Immediate joiners are preferred Package: Based on the market Interested can drop your resume // // Job Summary As an IT Service Manager, you will manage services in the Source to Pay and Financial Plan to Report process area, ensuring efficiency and alignment...

#HiringRole: # IT Service ManagerExp – 7- 12 yrs and aboveLocation: #BangaloreNotice period: Immediate joiners are preferredPackage: Based on the marketInterested can drop your resume // //Job SummaryAs an IT Service Manager, you will manage services in the Source to Pay and Financial Plan to Report process area, ensuring efficiency and alignment with...

Description : About the business: The Hitachi Energy Indian Operations Center (INOPC) is a competence center with around 2300 skilled engineers who focus on tendering, engineering, planning, procurement, project Management, functional system testing, installation supervision, documentation and commissioning. However, over the last decade, it has...

Job DescriptionKey Responsibility·Work independently and contributing to the project's successful deliveryDefining escalation management policies & procedures keeping customer informed of all to-and-fro communicationPreparation and management of contracts and project artifactsSetting up of process & procedures to handle user callsMeeting the predefined SLA...

About Us "Quess IT Staffing is India's largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names...

Creates and maintains reports and dashboards required for delivery of our services and measurement of SLA as well as KPI performance. This role will be required to collect requirements, mapping required data and proposing better alternatives for presenting views and insights for the managed services delivery organization.Primary Responsibilities:Collection...

Managed Services Manager This role has been designed as 'Hybrid' with an expectation that you will work on average 2-3 days per week from an HPE office.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever...

What you'll do Responsible for delivering the best possible service experience for Enhanced customers. Focus is placed on improving customer satisfaction and is underpinned by creating and maintaining quality documentation and delivering outputs as per Vodafone's contractual commitments. Drive customer satisfaction whilst delivering the best...

THE CANDIDATE SHOULD BE AVAILABLE FOR11th March INTERVIEWService Desk (SNOW, SERVICE NOW, ITSM, incident, Active directory, O365, office365)Notice Period - Immediate to 20 daysYears of Experience - 4+ YEARSLocation - Mumbai, BengaluruJD :Acknowledge and provide first-line support for end-user IT service requests/tasks, incidents, and queries reported via...

THE CANDIDATE SHOULD BE AVAILABLE FOR 11th March INTERVIEW**Service Desk [SNOW, SERVICE NOW, ITSM, incident, Active directory, O365, office365]Notice Period - Immediate to 20 daysYears of Experience - 4+ YEARSLocation - Mumbai, BengaluruJD: Log tickets or updated ITSM (ServiceNow) records for all issues reported over the phone. Resolve all inscope incidents...

Minimum 3 years' experience in an ITmanagement discipline, preferably service management Very strong verbal and writtencommunication skills Capability to lead meetings, oftenwith 10+ participants. Influencing and negotiation skillsand experience of dealing with all levels of managementDesirable ITIL Foundation (v3 or v4)qualification, preferably with...

What are the Key Deliverables in this role ?Financial Outcomes Ensure optimal usage of IT resources and supporting contracts Contributing to the development of long-term strategies for service delivery and operations, aligning them with the organization's goals.Customer Service Proven capability in delivering superior IT service and support,...