Voice Coach

Voice Coach Mumbai Currently working as Voice/Communication coach closely aligned with the production /ops floor Needs to possess the expertise of a full time communication coach (Not a Voice & Accent Trainer) Should be willing to work from Office predominantly evening / night shift rotational

Job SummaryTeam Leader Operations Voice /Blended (US)Roles and Responsibilities:1 Should have Team Handling Experience2 Should have 1+Years' Experience as Team Leader3 Should exhibit People Management Skills.4 Should be aware of the various Operations and Client Metrics.5 Strong analytical, solving skills with strong MS Excel skills.6 Needs to have the drive...

: Coach_MUMReq ID#: 384551Location:Mumbai, AP, IN, 400072Job Summary:Team Leader- Operations Voice /Blended (US)Roles and Responsibilities:Should have Team Handling ExperienceShould have 1 Years Experience as Team LeaderShould exhibit People Management Skills.Should be aware of the various Operations and Client Metrics.Strong analytical, solving skills with...

: Coach_MUMReq ID#: 384551Location:Mumbai, AP, IN, 400072Job Summary:Team Leader- Operations Voice /Blended (US)Roles and Responsibilities:Should have Team Handling ExperienceShould have 1 Years Experience as Team LeaderShould exhibit People Management Skills.Should be aware of the various Operations and Client Metrics.Strong analytical, solving skills with...

: Coach_MUMReq ID#: 384551Location:Mumbai, AP, IN, 400072Job Summary:Team Leader- Operations Voice /Blended (US)Roles and Responsibilities:Should have Team Handling ExperienceShould have 1 Years Experience as Team LeaderShould exhibit People Management Skills.Should be aware of the various Operations and Client Metrics.Strong analytical, solving skills with...

COX Coach_MUMReq ID#: 384551Location:Mumbai, AP, IN, 400072: Job SummaryTeam Leader- Operations Voice /Blended (US)Roles and Responsibilities:Should have Team Handling ExperienceShould have 1 Years Experience as Team LeaderShould exhibit People Management Skills.Should be aware of the various Operations and Client Metrics.Strong analytical, solving skills...

COX Coach_MUMReq ID#: 384551Location:Mumbai, AP, IN, 400072: Job SummaryTeam Leader- Operations Voice /Blended (US)Roles and Responsibilities:Should have Team Handling ExperienceShould have 1 Years Experience as Team LeaderShould exhibit People Management Skills.Should be aware of the various Operations and Client Metrics.Strong analytical, solving skills...

COX Coach_MUMReq ID#: 384551Location:Mumbai, AP, IN, 400072: Job SummaryTeam Leader- Operations Voice /Blended (US)Roles and Responsibilities:Should have Team Handling ExperienceShould have 1 Years Experience as Team LeaderShould exhibit People Management Skills.Should be aware of the various Operations and Client Metrics.Strong analytical, solving skills...

This role will be supporting North America Business and it will require to be working according to NAM hours. Create complex project plans, perform impact analyses solve/work high impact problems/projects, and provide resolutions to restore services Drive Root Cause Analysis (RCA) post restoration of service Design testing approaches, complex processes,...

The CSS Voice call routing Product Analysts lead will support:Interpreting business needs and requirements and utilizing Genesys intelligent routing capabilities to design, build, test, implement and maintain creative routing solutions to provide better service for our customers.End -to-end call flow design/configuration and call deliverySupport all call...

Team Lead for Customer Service (Domestic Voice process)Role Specifications: Graduates 24/7 shifts with 1 rotational off On paper, 2+ years' experience as a Team Leader and, over all, 5+ years' experience should be there. The candidate should be from the customer service voice domain. Good at communication. Should be well versed in his or her KRAs as Team...

Job Role - Lead QualityDesignation - DGMExperience - 9 to 15 YearsEducational Qualifucation - BE/BTech or MBAManages overall quality processes and assumes accountability for the quality management practices. Ensures that the standards of the Quality Management Framework are applied and managed effectively within the Voice , Email , Chat or Social Media...

Role:Asst. Mgr/Mgr -(NonTechnical)Timings:FlexibleIndustry:BPO / ITESFunctional Area:ITES / BPO / Operations / Customer Service / TelecallingKey Skills: Communication Communications International BPO International voice ProcessResponsibilities: Resolve customer complaints and issues by providing accurate and timely solutions Escalate complex issues to senior...

Job Role - Lead Quality Designation - DGM Experience - 9 to 15 Years Educational Qualifucation - BE/BTech or MBA Manages overall quality processes and assumes accountability for the quality management practices. • Ensures that the standards of the Quality Management Framework are applied and managed effectively within the Voice , Email , Chat or Social...

Primary Job ResponsibilitiesTeam Leader- Operations –Voice /Blended (US)Roles and Responsibilities:1 Should have Team Handling Experience2 Should have 1+Years' Experience as Team Leader3 Should exhibit People Management Skills.4 Should be aware of the various Operations and Client Metrics. 5 Strong analytical, solving skills with strong MS Excel skills.6...

Job SummaryTeam Leader- Operations –Voice /Blended (US)Roles and Responsibilities:1 Should have Team Handling Experience2 Should have 1+Years' Experience as Team Leader3 Should exhibit People Management Skills.4 Should be aware of the various Operations and Client Metrics. 5 Strong analytical, solving skills with strong MS Excel skills.6 Needs to have the...

Primary Job ResponsibilitiesTeam Leader- Operations –Voice /Blended (US)Roles and Responsibilities:1 Should have Team Handling Experience2 Should have 1+Years' Experience as Team Leader3 Should exhibit People Management Skills.4 Should be aware of the various Operations and Client Metrics. 5 Strong analytical, solving skills with strong MS Excel skills.6...

Job SummaryTeam Leader- Operations –Voice /Blended (US)Roles and Responsibilities:1 Should have Team Handling Experience2 Should have 1+Years' Experience as Team Leader3 Should exhibit People Management Skills.4 Should be aware of the various Operations and Client Metrics. 5 Strong analytical, solving skills with strong MS Excel skills.6 Needs to have the...

Job Title: Team Lead for Sales Insurance (Domestic Voice Process)About the Position:We are looking for a proactive and experienced Team Lead to join our Sales Insurance team in a Domestic Voice Process environment.Role Specifications:Shift: General day shiftVoice/Non-Voice: Voice processQualification: Minimum 10+2 mandatoryKey Skills: Minimum 3+ years of...

# MUM - Team LeaderReq ID#: 376037Location: Mumbai, AP, IN, 400072: Primary Job ResponsibilitiesTeam Leader- Operations Voice /Blended (US)Roles and Responsibilities:Should have Team Handling ExperienceShould have 1 Years Experience as Team LeaderShould exhibit People Management Skills.Should be aware of the various Operations and Client Metrics.Strong...