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Voice Service
2 weeks ago
VOICE SERVICE - OUTBOUND
-
(
0102562
)
Description
Job Responsibilities & Requirements:
- To make outbound calls to the Delinquent Accounts and make payment arrangements.
- To receive calls from the customers regarding the account status.
- To Fax Statements to the Customer giving updated status of the A/c's.
- To escalate issues to appropriate levels and to discuss with the appropriate department, to improve Collection Activities along with Customer satisfaction.
- Must have US/UK collections background and good knowledge on accounts receivable process.
- Basic Knowledge of MS Excel and should have worked on voice process role.
- Should be comfortable working in night shift (US Shift).
- Should not have issues working from office.
Primary Location:
India-Maharashtra-Pune
Job Posting:
Jul 24, 2023
Experience Required (In Years):
Minimum
- 2
Maximum
- 4
-
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