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Voice Service

4 months ago

Pune, Maharashtra, India Zensar Technologies Full time

VOICE SERVICE - OUTBOUND

-

(

0098437

)

Description

Role:

  • Sr. Customer Service Executive

Educational Qualification - Must be a graduate

Work Experience
  • 5
+ years

Skills - 1. Must have core end to end US Accounts Receivable exp. (Knowledge on Order to Cash cycle will be a plus)

  • 2. knowledge on Oracle ERP tool will be an add on.
  • 3. Should posses excellent communication skills as this will be voice role and daily interactions with B2B and B2C is needed along with client reporting.
  • 4. Adaptable to work in night shift (6pm to 3:30am)
  • 5. Knowledge on MS tools and excel is must.
  • 6. High level of accuracy, efficiency, and accountability.
  • 7. Attention to detail.
  • 8. Ability to build relationships with clients and internal departments.

Work Location - Zensar, Campus Pune.

Primary Location:
India-Maharashtra-Pune

Job Posting:
Apr 10, 2023

Experience Required (In Years):

Minimum

  • 5

Maximum

  • 8