Associate Ii

Role Proficiency:Outcomes: Resolve production issues with proper approach and follow standards and security guidelines with very mínimal support Effectively interact with other stakeholders through all channels; articulating their inputs Optimise efficiency cost and quality by identifying opportunities for automation/process improvements Mentor Trainee...

Role Proficiency:Outcomes: Resolve production issues with proper approach and follow standards and security guidelines with very mínimal support Effectively interact with other stakeholders through all channels; articulating their inputs Optimise efficiency cost and quality by identifying opportunities for automation/process improvements Mentor Trainee...

Role Proficiency:Follow/update runbook/SOP to monitor track and co-ordinate to closure/service requestsOutcomes:1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes 3) Mentor new...

Role Proficiency:Follow/update runbook/SOP to monitor track and co-ordinate to closure/service requestsOutcomes:1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes 3) Mentor new...

Role Proficiency:Interprets data and analyses results using statistical techniques under supervisionOutcomes: Complies and assist in mining and acquiring data from primary and secondary sources; reorganizing the data in a format that can be easily read by either a machine or a person Assist in identifying analyzing and interpreting trends or patterns in data...

About Adda247 :Started in the year 2016 and funded by marquee investors like Google, Westbridge & Infoedge, Adda247 is a B2C product-based company on a mission to solve India & education problems at the grassroot level. The multilingual EdTech platform provides 360-degree learning solutions catering to all major educational needs of Tier II, tier III...

Role Proficiency:Resolve L1 Incident and service requests within agreed SLAOutcomes:1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes3) Mentor new team members in...

Years- 1 Opening- TrivandrumRole description:Role Proficiency:Hands-on Agile coach who coaches and mentors 2-3 teams simultaneously driving teams to maturity. Embody agile principles embed best practices measure and improve agile maturity identify and raise obstacles. Provide one-on-one and team coaching of ceremonies artefacts processes and...

Role Proficiency: A Voice Associate should under very mínimal guidance be able to take customer support calls effectively and efficiently following the SOPs to complete the process and endeavour to resolve the issue or escalate to a more knowledgeable person to resolve in alignment with SLAs.rnA Data Associate should under very mínimal guidance effectively...

Role Proficiency: Outcomes: - Resolve production issues with proper approach and follow standards and security guidelines with very mínimal support - Effectively interact with other stakeholders through all channels; articulating their inputs - Optimise efficiency cost and quality by identifying opportunities for automation/process improvements - Mentor...

Role Proficiency: Outcomes: - Resolve production issues with proper approach and follow standards and security guidelines with very mínimal support - Effectively interact with other stakeholders through all channels; articulating their inputs - Optimise efficiency cost and quality by identifying opportunities for automation/process improvements - Mentor...

Role Proficiency: Outcomes: - Resolve production issues with proper approach and follow standards and security guidelines with very mínimal support - Effectively interact with other stakeholders through all channels; articulating their inputs - Optimise efficiency cost and quality by identifying opportunities for automation/process improvements - Mentor...

Role Proficiency: Outcomes: - Resolve production issues with proper approach and follow standards and security guidelines with very mínimal support - Effectively interact with other stakeholders through all channels; articulating their inputs - Optimise efficiency cost and quality by identifying opportunities for automation/process improvements - Mentor...

2 - 3 Years- 1 Opening- Trivandrum**Role description**: Role Proficiency: A Voice Associate should under very mínimal guidance be able to take customer support calls effectively and efficiently following the SOPs to complete the process and endeavour to resolve the issue or escalate to a more knowledgeable person to resolve in alignment with SLAs.rnA Data...

Role Proficiency: Outcomes: - Identify the problem patterns and suggest better resolution techniques - Optimise efficiency cost and quality by identifying opportunities for automation/process improvements - Assist Lead 1 - Production Support on troubleshooting and Issue resolution; begin demonstrating Lead 1 capabilities in making critical decisions -...

Role Proficiency: Outcomes: - Identify the problem patterns and suggest better resolution techniques - Optimise efficiency cost and quality by identifying opportunities for automation/process improvements - Assist Lead 1 - Production Support on troubleshooting and Issue resolution; begin demonstrating Lead 1 capabilities in making critical decisions -...

Role Proficiency: Leverage expertise in a technology area (e.g. Infromatica Transformation Terradata data warehouse Hadoop Analytics) Responsible for Architecture for a small/mid-size projects. Outcomes: - Implement either data extract and transformation a data warehouse (ETL Data Extracts Data Load Logic Mapping Work Flows stored procedures data...

We are passionately looking for enthusiastic and challenging executives to join our team. You will be responsible for generating calls to potential customers with the main goal to achieve your sales quota. As a Telesales Associate, we are expecting you to be an outstanding communicator and listener with a professional, but friendly approach. - Reach out to...

We are passionately looking for enthusiastic and challenging executives to join our team. You will be responsible for generating calls to potential customers with the main goal to achieve your sales quota. As a Telesales Associate, we are expecting you to be an outstanding communicator and listener with a professional, but friendly approach. Reach out to...

Role Proficiency: Under guidance from Senior Product Designers provide product design support through the product development lifecycle. Ensure the product meets business goals and deadlines while keeping customer satisfaction at the core. Collaboratively work with business technology and product teams to understand the product vision and translate into...

Role Proficiency: Interprets data and analyses results using statistical techniques under supervision Outcomes: - Complies and assist in mining and acquiring data from primary and secondary sources; reorganizing the data in a format that can be easily read by either a machine or a person - Assist in identifying analyzing and interpreting trends or patterns...

Role Proficiency: Under mínimal supervision perform tasks supporting one or more verticals / functions and provide high quality administrative assistance. Identify discuss and initiate new processes in consultation with team leads. Outcomes: - Part of a team and an individual contributor to Corporate Services works under supervision. - Gather and analyse...

Role Proficiency: Implement various Finance initiatives and actions per given guidelines. Part of a team and an individual contributor to a subsystem (Business Finance / Corporate Finance) working under supervision Outcomes: - An individual contributor to a subsystem (Business Finance / Corporate Finance); working under supervision - Implement various...

Role Proficiency: Interprets data and analyses results using statistical techniques under supervision Outcomes: - Complies and assist in mining and acquiring data from primary and secondary sources; reorganizing the data in a format that can be easily read by either a machine or a person - Assist in identifying analyzing and interpreting trends or patterns...

Role Proficiency: Interprets data and analyses results using statistical techniques under supervision Outcomes: - Complies and assist in mining and acquiring data from primary and secondary sources; reorganizing the data in a format that can be easily read by either a machine or a person - Assist in identifying analyzing and interpreting trends or patterns...

Role Proficiency: Interprets data and analyses results using statistical techniques under supervision Outcomes: - Complies and assist in mining and acquiring data from primary and secondary sources; reorganizing the data in a format that can be easily read by either a machine or a person - Assist in identifying analyzing and interpreting trends or patterns...

Role Proficiency: Perform accounting duties within a defined scope under moderate supervision; summarise data and make logical conclusions. Outcomes: - An individual contributor to a subsystem (Accounts Receivable/Accounts Payable Purchasing Payroll) working under supervision - Implement various Finance initiatives and actions per given guidelines -...

Key Responsibilities: - Diagnose, resolve and follow through on computer malfunction. Arrange for repairs by vendors and external repair facilities as necessary - Performing moves, adds and changes of software and hardware for all equipment - Reviewing, resolving and closing tickets in the ServiceNow queue - Installation/troubleshooting software in systems...