Associate Ii

4 weeks ago

Thiruvananthapuram, India UST Full time

Key Responsibilities:

- Diagnose, resolve and follow through on computer malfunction.

Arrange for repairs by vendors and external repair facilities as necessary
- Performing moves, adds and changes of software and hardware for all equipment
- Reviewing, resolving and closing tickets in the ServiceNow queue
- Installation/troubleshooting software in systems and equipment problems or malfunctions
- Identifying causes and recommending solutions
- Acting as a liaison between Systems Infrastructure staff and end users during trouble shooting

Qualifications and Experience:

- Degree or coursework in computer studies and/or information technology
- Good telephone and interpersonal skills a must
- Exposure to DOS, Windows NT; in depth knowledge of Windows7, 10 and Microsoft Office products
- Ability to install hardware components such as RAM, hard drives, CD/DVD, cables, NICs, processors is needed
- General knowledge of AD, DNS and DHCP, as well has how to create file share structures and network computers together into a companywide domain.
- Have an understanding of networking concepts and practice.
- Ability to install software manually and electronically via MS Software Management System (SMS)
- General knowledge of Windows Deployment Services (WDS) which includes OS image creation, capturing & deploying.
- Awareness of Antivirus and WSUS management.
- Experience with Dell desktops and laptops, HP printers, PDAs, Blackberries, iPhones and MAC
- Ability to troubleshoot and resolve hardware problems and conflicts
- Ability to organize multiple deliverables and respond to changing priorities
- Ability to move equipment, install PCs, monitors, printers, and peripherals in a business environment

Skills and Attributes:

- Strong interpersonal and communication skills
- Highly motivated with the ability to comprehend complex issues rapidly and aid in producing technically credible solutions
- Good timekeeping for projects and required deadlines
- Ability to multi-task - such as projects requiring opposing skills and work environments
- Ability to prioritize tasks and workload
- Clear precise attitude with methodical attention to detail
- Telephony soft skills
- Mentoring and training of co-workers at all levels of competence
- Excellent technical troubleshooting skills.

Additional Comments:
NA

  • Associate Ii

    4 weeks ago

    Thiruvananthapuram, India UST Full time

    Role Proficiency: Outcomes: - Resolve production issues with proper approach and follow standards and security guidelines with very mínimal support - Effectively interact with other stakeholders through all channels; articulating their inputs - Optimise efficiency cost and quality by identifying opportunities for automation/process improvements - Mentor...

  • Telesales Associate Ii

    3 weeks ago

    Kazhakoottam, Thiruvananthapuram, Kerala, India Voxforem Technologies Full time

    We are passionately looking for enthusiastic and challenging executives to join our team. You will be responsible for generating calls to potential customers with the main goal to achieve your sales quota. As a Telesales Associate, we are expecting you to be an outstanding communicator and listener with a professional, but friendly approach. - Reach out to...

  • Associate Data Architect I

    4 weeks ago

    Thiruvananthapuram, India UST Full time

    Role Proficiency: Leverage expertise in a technology area (e.g. Infromatica Transformation Terradata data warehouse Hadoop Analytics) Responsible for Architecture for a small/mid-size projects. Outcomes: - Implement either data extract and transformation a data warehouse (ETL Data Extracts Data Load Logic Mapping Work Flows stored procedures data...

  • Associate Ii

    4 weeks ago

    Thiruvananthapuram, India UST Full time

    Role Proficiency: Perform accounting duties within a defined scope under moderate supervision; summarise data and make logical conclusions. Outcomes: - An individual contributor to a subsystem (Accounts Receivable/Accounts Payable Purchasing Payroll) working under supervision - Implement various Finance initiatives and actions per given guidelines -...

  • Associate Ii

    4 weeks ago

    Thiruvananthapuram, India UST Full time

    Role Proficiency: Interprets data and analyses results using statistical techniques under supervision Outcomes: - Complies and assist in mining and acquiring data from primary and secondary sources; reorganizing the data in a format that can be easily read by either a machine or a person - Assist in identifying analyzing and interpreting trends or patterns...

  • Architect Ii

    4 weeks ago

    Thiruvananthapuram, India UST Full time

    Role Proficiency: Design and implement Infrastructure/Cloud Architecture for a mid to large size projects Outcomes: - Design and Develop the architecture; the technical owner for projects - Provide technical expertise across the practice - Managing a significant stream of work independently; where required lead small technical team. - Own / Resolve...

  • Apps & Integration Architect

    4 weeks ago

    Thiruvananthapuram, India Reflections Info Systems Full time

    Introduction **No. of open positions - 2** **Job Description**: - Working hours: 8 hours, with a few hours of overlap during EST Time zone. This overlap hours are mandatory as meetings happen during this overlap hours - Expertise in working with Microsoft Technologies like C#,.Net Core, WEB API, ASP.Net MVC, ADO.Net, Entity Framework, IIS, Git **Required...

  • Lead - Scrum and Agile Practice

    1 week ago

    Thiruvananthapuram, India Envestnet Full time

    Description Envestnet is seeking a passionate and talented Lead - Scrum and Agile Practice to join our Scrum and Agile Practice team.                     Envestnet, Inc. (NYSE: ENV) is transforming the way financial advice and wellness are delivered. Our mission is to empower advisors and financial service providers with innovative...