Associate Ii
8 months ago
Role Proficiency:
Interprets data and analyses results using statistical techniques under supervision
Outcomes:
- Complies and assist in mining and acquiring data from primary and secondary sources; reorganizing the data in a format that can be easily read by either a machine or a person
- Assist in identifying analyzing and interpreting trends or patterns in data sets' generating insights and helping clients make better decisions.
- Conducts research on specific data sets to enable the senior analysts in their work
- Assist in managing master data including creation updates and deletions.
- Help developing reports and analysis that effectively communicate trends patterns and predictions using relevant data.
- Provide support with technical writing and editing as required
- Develop analytics to identify trend lines across several data sources within the organization
- Assists senior analysts in examining and evaluate existing business processes and systems and offer suggestion for changes
Set FAST goals
Measures of Outcomes:
- Schedule adherence on tasks
- Quality - errors in data presentation and interpretation
- Number of business processes changes highlighted due to vital analysis.
- Number of stakeholder appreciations/escalations
- Number of customer appreciations
No: of mandatory trainings completed
Outputs Expected:
Data Mining:
- Acquiring data from various sources
Reorganizing/Filtering data:
- Consider only relevant data from the mined data and convert it into a format which is consistent and analysable.
Analysis:
- Use statistical methods to analyse data and generate useful results.
Create Data Models:
- Use data to create models that depicts trends in the customer base and the consumer population as a whole
Create Reports:
- Create reports depicting the trends and behaviours from the analysed data
Document:
- Create documentation for own work as well as perform peer review of documentation of others' work
Manage knowledge:
- Consume and contribute to project related documents
share point
libraries and client universities
Status Reporting:
- Report status of tasks assigned
- Comply with project related reporting standards/process
Code:
- Create efficient and reusable code. Follows coding best practices.
Code Versioning:
- Organize and manage the changes and revisions to code. Use a version control tool like git
bitbucket
etc.
Quality:
- Provide quality assurance of imported data
working with quality assurance analyst if necessary.
Performance Management:
Set FAST Goals and seek feedback from supervisor
Skill Examples:
- Analytical Skills: Ability to work with large amounts of data: facts figures and number crunching.
- Communication Skills: Ability to present findings or translate the data into understandable documents
- Critical Thinking: Ability to look at the numbers trends and data; coming up with new conclusions based on the findings.
- Attention to Detail: Making sure to be vigilant in the analysis; coming up with accurate conclusions.
- Quantitative skills - knowledge of statistical methods and data analysis software
- Research skills: It is essential that applicants can undertake in-depth research quantify the information and produce qualitative and quantitative reports.
- Mathematical Skills to estimate numerical data.
- Work in a team environment
Proactively ask for and offer help
Knowledge Examples:
- Proficient in mathematics and calculations.
- Spreadsheet tools such as Microsoft Excel or Google Sheets
- knowledge of Tableau or PowerBI
- SQL
- Python
- DBMS
- Operating Systems and software platforms
- Knowledge about customer domain and also sub domain where problem is solved
Code version control e.g. git bitbucket etc.Additional Comments:
-
Associate Ii
2 months ago
Thiruvananthapuram, Kerala, India UST Global Full time2 - 3 Years- 1 Opening- Trivandrum**Role description**: Role Proficiency: Outcomes: - Resolve production issues with proper approach and follow standards and security guidelines with very mínimal support - Effectively interact with other stakeholders through all channels; articulating their inputs - Optimise efficiency cost and quality by identifying...
-
Associate Ii
6 months ago
Thiruvananthapuram, India UST Full timeRole Proficiency: A Voice Associate should under very mínimal guidance be able to take customer support calls effectively and efficiently following the SOPs to complete the process and endeavour to resolve the issue or escalate to a more knowledgeable person to resolve in alignment with SLAs.rnA Data Associate should under very mínimal guidance effectively...
-
Associate Ii
5 months ago
Thiruvananthapuram, India UST Full timeRole Proficiency: Outcomes: - Resolve production issues with proper approach and follow standards and security guidelines with very mínimal support - Effectively interact with other stakeholders through all channels; articulating their inputs - Optimise efficiency cost and quality by identifying opportunities for automation/process improvements - Mentor...
-
Associate Ii
6 months ago
Thiruvananthapuram, India UST Full timeRole Proficiency: Outcomes: - Resolve production issues with proper approach and follow standards and security guidelines with very mínimal support - Effectively interact with other stakeholders through all channels; articulating their inputs - Optimise efficiency cost and quality by identifying opportunities for automation/process improvements - Mentor...
-
Associate Ii
2 months ago
Thiruvananthapuram, Kerala, India UST Global Full time2 - 3 Years- 2 Openings- Trivandrum**Role description**: Role Proficiency: A Voice Associate should under very mínimal guidance be able to take customer support calls effectively and efficiently following the SOPs to complete the process and endeavour to resolve the issue or escalate to a more knowledgeable person to resolve in alignment with SLAs.rnA Data...
-
Associate Ii
6 months ago
Thiruvananthapuram, Kerala, India UST Global Full time2 - 3 Years- 1 Opening- Trivandrum**Role description**: Role Proficiency: A Voice Associate should under very mínimal guidance be able to take customer support calls effectively and efficiently following the SOPs to complete the process and endeavour to resolve the issue or escalate to a more knowledgeable person to resolve in alignment with SLAs.rnA Data...
-
Associate Iii
5 months ago
Thiruvananthapuram, India UST Full timeRole Proficiency: Outcomes: - Identify the problem patterns and suggest better resolution techniques - Optimise efficiency cost and quality by identifying opportunities for automation/process improvements - Assist Lead 1 - Production Support on troubleshooting and Issue resolution; begin demonstrating Lead 1 capabilities in making critical decisions -...
-
Associate Data Architect I
8 months ago
Thiruvananthapuram, India UST Full timeRole Proficiency: Leverage expertise in a technology area (e.g. Infromatica Transformation Terradata data warehouse Hadoop Analytics) Responsible for Architecture for a small/mid-size projects. Outcomes: - Implement either data extract and transformation a data warehouse (ETL Data Extracts Data Load Logic Mapping Work Flows stored procedures data...
-
Associate Ii
5 months ago
Thiruvananthapuram, India UST Full timeRole Proficiency: Under guidance from Senior Product Designers provide product design support through the product development lifecycle. Ensure the product meets business goals and deadlines while keeping customer satisfaction at the core. Collaboratively work with business technology and product teams to understand the product vision and translate into...
-
Associate Ii
5 months ago
Thiruvananthapuram, India UST Full timeRole Proficiency: Interprets data and analyses results using statistical techniques under supervision Outcomes: - Complies and assist in mining and acquiring data from primary and secondary sources; reorganizing the data in a format that can be easily read by either a machine or a person - Assist in identifying analyzing and interpreting trends or patterns...
-
Associate Ii
8 months ago
Thiruvananthapuram, India UST Full timeRole Proficiency: Perform accounting duties within a defined scope under moderate supervision; summarise data and make logical conclusions. Outcomes: - An individual contributor to a subsystem (Accounts Receivable/Accounts Payable Purchasing Payroll) working under supervision - Implement various Finance initiatives and actions per given guidelines -...
-
Associate Ii
5 months ago
Thiruvananthapuram, India UST Full timeRole Proficiency: Follow/update runbook/SOP to monitor track and co-ordinate to closure/service requests Outcomes: 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes 3) Mentor...
-
Associate Ii
6 months ago
Thiruvananthapuram, India UST Full timeThey must be polite and professional and have the desire to success; as this is a role where they can progress their career if they prove themselves. We are looking for a dedicated team member who can be depended upon. Key Responsibilities: - Provide excellent service to customers and set expectations based on agreed processes - To manage all tickets, to...
-
Associate Ii
5 months ago
Thiruvananthapuram, India UST Full timeRole Proficiency: Follow/update runbook/SOP to monitor track and co-ordinate to closure/service requests Outcomes: 1) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets with defined priority and severity2) Update SOP with updated troubleshooting instructions and process changes 3) Mentor...
-
Accounts Trainer
6 months ago
Thiruvananthapuram, Kerala, India Finprov Learning PVT LTD Full timeAssociate Trainer - Accounts is mainly responsible for conducting training classes for students and professionals in finance & accounting domain. **Major Responsibilities**: 1. Manage all student training whether online or offline i. Plan and structure each course ii. Oversee student registrations iii. Coordinate each activity for the proper conduct of...
-
Associate Ii
1 month ago
Thiruvananthapuram, Kerala, India UST Global Full time2 - 3 Years- 1 Opening- Trivandrum**Role description**: **Job Description**: **Responsibilities**: - Documentation and Reporting: - Assist in the preparation and maintenance of program documentation, including project plans, status reports, and meeting minutes. - Generate and distribute regular reports on program progress, key performance indicators, and...
-
Architect Ii
8 months ago
Thiruvananthapuram, India UST Full timeRole Proficiency: Design and implement Infrastructure/Cloud Architecture for a mid to large size projects Outcomes: - Design and Develop the architecture; the technical owner for projects - Provide technical expertise across the practice - Managing a significant stream of work independently; where required lead small technical team. - Own / Resolve...
-
Lead - Scrum and Agile Practice
3 days ago
Thiruvananthapuram, India Envestnet Full timeDescription Envestnet is seeking a passionate and talented Lead - Scrum and Agile Practice to join our Scrum and Agile Practice team. Envestnet, Inc. (NYSE: ENV) is transforming the way financial advice and wellness are delivered. Our mission is to empower advisors and financial service providers with innovative...
-
Internal Auditor
5 months ago
Thiruvananthapuram, Kerala, India Veranda Race Learning Solutions Pvt Ltd Full time**Educational Qualification**:MBA or CA or Any Business Management Course **Travelling Requirement**:Willing totravel 10-20% of workdays per month. **Shift**:Day Shift **Work Location**: Trivandrum, Kerala **Domain Skillset Required**: - Should be certified as an internal auditor, preferably **ISO 9001:2015 or Certified Public Accountant (CPA)**. -...
-
Team Agile Coach Ii
5 months ago
Thiruvananthapuram, Kerala, India UST Global Full time12 - 15 Years- 1 Opening- Trivandrum**Role description**: Role Proficiency: Hands-on Agile coach who coaches and mentors 2-3 teams simultaneously driving teams to maturity. Embody agile principles embed best practices measure and improve agile maturity identify and raise obstacles. Provide one-on-one and team coaching of ceremonies artefacts processes and...