Staffing Coordinator

7 days ago


Delhi, Delhi, India Simply Trabajo Full time
The Staffing Coordinator will play a vital role in supporting the overall efficiency and productivity of the company.

This position involves a wide range of tasks that aimed to help the business operator scale his current operations and keep track of the day-to-day work.

Job Responsibilities·Caregiver Scheduling: Create and maintain caregiver schedules to ensure coverage for all patients. Assign suitable caregivers to patients based on their needs, preferences, and availability.

Handle schedule changes and emergencies efficiently and promptly.·Client Communication: Serve as the primary point of contact for patients and their families.

Address client inquiries, concerns, and requests with professionalism and empathy. Maintain open and transparent communication with clients to ensure their satisfaction.·Insurance Coordination: Verify insurance coverage and benefits for patients. Submit and process insurance claims accurately and in a timely manner.

Address insurance-related inquiries and resolve issues with insurance providers.·Caregiver Management: Interview new caregivers as needed and participate in the orientation process of new caregivers·Quality Assurance: Monitor caregiver performance and patient satisfaction.

Implement measures to address any identified issues and improve service quality.
Qualifications and RequirementsFluent written and spoken English and Hindi is essential for effective communicationStrong organizational and time management skillsExcellent communication and interpersonal skillsProficiency in relevant software and scheduling toolsKnowledge of insurance processes and healthcare regulationsAbility to work in a fast-paced and dynamic environmentEmpathy and a genuine commitment to providing quality careSchedule from 9am -5pm EST TIME ZONE

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