Salesforce Administrator
1 week ago
About the role:
As a Salesforce Administrator, will be a proactive individual that can help us continually improve and enhance our multi-org Salesforce platform, gathering requirements and feedback, designing scalable best practice solutions, and managing the product road map.
The Salesforce Administrator should be comfortable with change management and governance, as well as communicating, prioritizing and managing all aspects of a Salesforce project.
Responsibilities
This is a varied business facing role, with the following responsibilities:
- All aspects of user and license management including new user setup/deactivation, Roles, Profiles, Permission Sets, Public Groups, OWD, Sharing Rules
- Salesforce configuration changes, including (but not limited to): Flow, Process Builder, Approval Processes, Fields, Page Layouts, Lightning Pages, Record Types, Validation Rules, Dynamic Forms, Actions, Custom Settings, Reports and Dashboards
- Sandbox environment and release management
- Identify and gather business requirements, translating into best practice, scalable solutions
- Technical documentation
- Identify unused or underutilized platform features
- Data management to improve Salesforce data quality, implementing rules and automation as needed
- Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
- User support tickets (break/fix and feature requests)
Qualifications and Background
Required:
- Strong Salesforce product knowledge and at least 5+ years' of Salesforce Administration handson experience with Sales Cloud
- Certified Salesforce Administrator
Desirable:
- Additional Salesforce certifications are helpful including Advanced Administrator, Platform App Builder, BusinessAnalyst, User Experience Designer, SalesCloud, Service Cloud, Platform Developer
- Bachelor's/Postgraduate degree, or professional qualification
- Trailhead Badges/Super Badges
- Understanding of basic triggers, Lightning Web Components, Apex code knowledge
Salary:
From ₹600,000.00 per year
Schedule:
- Evening shift
- Night shift
Experience:
- total work (preferred)
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