Customer Success Manager Internship

6 days ago


Hyderabad, Telangana, India Incra Soft Private Limited Full time

About the internship:

Are you a driven and ambitious individual looking to kickstart your career in customer success? Join us at Incra Soft Private Limited as a customer success manager intern

As a part of our dynamic team, you will have the opportunity to gain hands-on experience and develop essential skills in effective communication, negotiation & problem-solving, and client relationship management.

Selected intern's day-to-day responsibilities include:

1. Assist in onboarding new clients and providing training on our software products.

2. Proactively reach out to clients to ensure their needs are being met and resolve any issues that may arise.

3. Collaborate with the sales team to identify opportunities for upselling and cross-selling.

4. Analyze client feedback and data to provide insights for product improvements.

5. Organize and conduct customer feedback surveys to gauge satisfaction levels.

6. Build and maintain strong relationships with key stakeholders to ensure customer retention.

7. Assist in creating and implementing customer success strategies to drive growth and revenue.

If you are a team player with a passion for customer satisfaction, apply now to be a part of our innovative and fast-growing company

>

Only those candidates can apply who:


1. are available for full time (in-office) internship


2. can start the internship between 14th May'24 and 18th Jun'24


3. are available for duration of 6 months


4. have relevant skills and interests



Stipend:

INR ₹ 12,000 /month + Incentives

Deadline:

:59:59

Other perks:

Certificate, Letter of recommendation, Flexible work hours, Informal dress code, 5 days a week, Free snacks & beverages

Skills required:

Client Relationship, Effective Communication and Negotiation & Problem-solving

About Company:

IncraSoft Private Limited is a software development company located in Hyderabad. We provide the best services in software development, web applications, mobile app development, ERP solutions, school management software, college management software, hospital management software, clinic management software, etc. We are totally into software product development and services. We are one of the best school management software providers in India. We have hundreds of clients throughout the world who believe in our experience and appreciate our work. We have a record of delivering projects 100% on time, with no client issues. Our team keeps updating themselves on every new technology to give the best product.

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