Customer Service/Customer Support Internship

1 month ago


Hyderabad, Telangana, India Edze Soft Private Limited Full time

About the internship:Selected intern's day-to-day responsibilities include:

1. Product demo: This would include demonstrating the features and functionalities of the Sales CRM system to the clients, answering their queries, and explaining how it can help meet their business needs

2. Lead collection activities: Assisting with lead collection activities to help the sales team reach their targets

3. Client servicing: Providing ongoing support and assistance to clients to help them optimize the use of the CRM platform

4. Monitoring performance metrics: Keeping track of key performance metrics, such as customer satisfaction, to measure the success of client relationships

5. Problem resolution: Resolving any issues that clients may encounter with the CRM platform in a timely and professional manner

6. Continuous improvement: Continuously seeking out ways to improve the client experience and streamline operations

7. Collaboration with other teams: Collaborating with other teams, such as product development and support, to provide clients with the best possible experience

>

Only those candidates can apply who:


1. are available for full time (in-office) internship


2. can start the internship between 10th Apr'24 and 15th May'24


3. are available for duration of 3 months


4. are from or open to relocate to Hyderabad and neighboring cities


5. have relevant skills and interests

Women wanting to start/restart their career can also apply.


* Freshers looking for jobs may also apply

Stipend:INR ₹ 7,000 /month

Deadline: :59:59

Other perks:Certificate, Letter of recommendation, Job offer

Skills required:MS-Office, MS-Excel and English Proficiency (Spoken)

About Company:EDZE Soft is a leading SaaS-based IT company specializing in innovative solutions and aims to provide cutting-edge and affordable automation solutions empowering businesses with SaaS-based CRM tools to drive sales conversion. Sales Infinity, our flagship product, is India's truly first SIM-based call management & sales management CRM. We have been recognized by AWS Activate, Google Cloud for startups, and Microsoft for startups, among others

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