Tech Support Engineer
2 weeks ago
Looking to join our Tech Support Team as a **Tech Support Specialist** at our company? You'll be the go-to person for resolving client queries and tickets within the set timeline. In addition, you'll collaborate closely with the QA Engineering team for break resolutions, so attention to detail and top-notch troubleshooting skills are a must.
Responsibilities :
- Assist the QA team in resolving breaks efficiently.
- Ensure timely resolution of client queries.
- Provide expert tech support during the product inspection phase to aid in product enhancement at the customer level.
- Identify query patterns to prevent future defects and recurrences.
Requirements :
- 2+ years of experience in ticket resolution and manual testing.
- Proficiency in SQL queries and resolution.
- Hands-on experience in API Testing using Postman.
- Familiarity with Ticket Management tools and databases.
- Outstanding interpersonal skills for effective communication with developers, project managers, and customer support.
- Knowledge of industry-standard tools for defect tracking, source code management, test case management, and other monitoring tools.
- Ability to work independently in a tech-functional setting.
- Strong multitasking capabilities to efficiently handle client queries.
-
tech support
2 weeks ago
Bengaluru, Karnataka, India IQuest consulting company Full timeQualification : if the candidate should have experience of 2years in TECH SUPPORT any graduation is fine Excellent English communication. Or Candidate in BPO voice process Should be BE B.Tech in (Computer science) Shift : 5 days work 2 rotational off Work from office two ways cab provided Rounds of interview: HR, OPS, Spot offers. We need immediate joiners...
-
L3 Support Engineer/Administrator
2 weeks ago
Bengaluru, Karnataka, India CA-One Tech Cloud Inc. Full timeCompany Description : CA-One Tech Cloud Inc is a fast-growing and proven IT services firm providing world-class technical and staffing solutions in both public and private sectors. Established in 2017 and headquartered in Fremont, CA, the company is founded on the principle that a leading IT services firm must employ only the most experienced,...
-
Senior Tech Architect
2 weeks ago
Bengaluru, Karnataka, India Es Magico Tech Studio Full timeCompany OverviewEs Magico Tech Studio is a venture studio based in Bengaluru, focusing on supporting startups with product design and tech services. Our mission is to assist founders in bringing their product concepts to life or enhancing existing MVPs for growth. We emphasize creating clean, effective, and user-centric experiences, combined with adaptable...
-
Spl'st, Tech Support
2 weeks ago
Bengaluru, Karnataka, India Standard Chartered Bank Full timeRole ResponsibilitiesJob SummaryThe Securities Services Technology team requires Support Lead to manage the Application support for Custody business. The candidate would be required to monitor the health status, perform technical analysis, derive solutions, apply fixes in supporting the application.He/she will be working closely with the business...
-
Application Tech Support Practitioner
2 weeks ago
Bengaluru, Karnataka, India MAGNA Full timeProjectRole :Application Tech SupportPractitioner ProjectRole Description : Act as the ongoinginterface between the client and the system or application.Dedicated to quality using exceptional communication skills to keepour world class systems running. Can accurately define a clientissue and can interpret and design a resolution based on...
-
Application Tech Support Practitioner
2 weeks ago
Bengaluru, Karnataka, India MAGNA Full timeProjectRole : Application Tech SupportPractitionerProjectRole Description : Act as the ongoinginterface between the client and the system or application.Dedicated to quality using exceptional communication skills to keepour world class systems running. Can accurately define a clientissue and can interpret and design a resolution based on...
-
Spl'st, Tech Support
2 weeks ago
Bengaluru, Karnataka, India Standard Chartered Bank Full timeRole Responsibilities Job Summary The Securities Services Technology team requires Support Lead to manage the Application support for Custody business. The candidate would be required to monitor the health status, perform technical analysis, derive solutions, apply fixes in supporting the application. He/she will be working closely with the business...
-
Customer Support Executive
2 weeks ago
Bengaluru, Karnataka, India Tech Mahindra Full timeJob Description: Customer Support Agent Position: Customer Support Agent Location: Bangalore, India Company: Tech MahindraExperience : fresher to 5 years experience Overview: Tech Mahindra is seeking dedicated and customer-oriented individuals to join our team as Customer Support Agents at our Bangalore location. The ideal candidates will possess...
-
Support Engineer
2 weeks ago
Bengaluru, Karnataka, India Lilly Full timeWe're looking for people who are determined to make life better for people around the world. This isn't your ordinary Support Engineer role. If you love solving the deepest tech problems, enjoy working with all types of Consumers from around the world , and love variety, this job has it all in spades. The Support team is changing its focus to allow it to...
-
Semi Tech Support
1 month ago
Bengaluru, Karnataka, India timesjobs Full time### Semi-Tech SupportJob Duties: Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution Recommend potential products or services to management by collecting customer...
-
OpenShift/OpenStack Engineer
2 weeks ago
Bengaluru, Karnataka, India TECH ARRAY Full timeLocation: Muscat, Oman (On-site)Company: Tech ArrayAbout Tech Array:At Tech Array, we're at the forefront of technological innovation in the telecommunications industry. Our commitment to excellence has driven us to seek out the most talented individuals to join our growing team. We offer a dynamic work environment where expertise in technology and the drive...
-
Tech Support Senior Engineer
2 weeks ago
Bengaluru, Karnataka, India AVEVA Full timeAVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.We're the first software business in the world to have our sustainability targets validated by the SBTi, and...
-
Tech Support Senior Engineer
2 weeks ago
Bengaluru, Karnataka, India AVEVA Full timeAVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably. We're the first software business in the world to have our sustainability targets validated by the...
-
Application Support Engineer
2 weeks ago
Bengaluru, Karnataka, India Infogain Full timeApplication Support Engineer (Lead) with skills Application Support Engineer, Application Engineer for location Bangalore, India Posted on: June 07, Share on Linkedin Share on Twitter Share on Facebook ROLES & RESPONSIBILITIES Proven work experience as a Technical Support Engineer supporting multiple web and mobile applications in a 24*7 mode ...
-
Tech support voice process
2 weeks ago
Bengaluru, Karnataka, India I Quest Consulting Full timeDear candidates,Greeting all,URGENT REQUIREMENTSQualification: if the candidate should have experience of 2years in TECH SUPPORT: any graduation is fineOr Candidate in BPO WITH 2 yrs of expireance in voice process Should be BE, B.Tech in (Computer science)Excellent English communicationSalary: 35000CTC 30000THShift : 5 days work 2 rotational offWork from...
-
Support Engineer
2 weeks ago
Bengaluru, Karnataka, India AppsFlyer Full timeWhat you'll do: Take end-to-end ownership of customer technical issues, including initial troubleshooting, identification of root cause, and issue resolution and communication. Work with Customer's App development team to troubleshoot any SDK implementation issues Work with AppsFlyer's Engineering and Product teams on escalations and product enhancement...
-
Application Support Engineer
2 weeks ago
Bengaluru, Karnataka, India Infogain Full timeApplication Support Engineer (Lead) with skills Application Support Engineer, Application Engineer for location Bangalore, IndiaPosted on: June 07, Share on Linkedin Share on Twitter Share on FacebookROLES & RESPONSIBILITIESProven work experience as a Technical Support Engineer supporting multiple web and mobile applications in a 24*7 modeHands-on experience...
-
Production Support
2 weeks ago
Bengaluru, Karnataka, India Tech Mahindra Full timeTitle: Production Support / Technical Support Engineer- SQL/JavaLocation: Bangalore/ PuneImmediate JoinerPOSITION 20Please keep the below points in mind while sourcing. Work location Bangalore Completely work from office 24x7 shifts Rotational offs Experience (3 6 years) No Hybrid workingSkills:The Technical Support Engineer delivers an exceptional customer...
-
Production Support
2 weeks ago
Bengaluru, Karnataka, India Tech Mahindra Full timeTitle: Production Support / Technical Support Engineer- SQL/Java Location: Bangalore/ Pune Immediate Joiner POSITION 20 Please keep the below points in mind while sourcing. - Work location Bangalore - Completely work from office - 24x7 shifts - Rotational offs - Experience (3 -6 years) - No Hybrid working Skills: The Technical Support Engineer...
-
Data Engineer
2 weeks ago
Bengaluru, Karnataka, India Tech Mahindra Full timeTech Mahindra is looking for a Data Engineer in Bangalore!Experience: 3+ yearsSkills Required:Data EngineeringGoogle CloudPythonScalaBig Data