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tech support
3 months ago
Qualification : if the candidate should have experience of 2years in TECH SUPPORT any graduation is fine
Excellent English communication.
Or
Candidate in BPO voice process
Should be BE B.Tech in (Computer science)
Shift : 5 days work 2 rotational off
Work from office
two ways cab provided
Rounds of interview: HR, OPS, Spot offers.
We need immediate joiners
ONLY IN BANGALORE
WORK LOCATION INFOSYS CAMPUS
- Identifying hardware and software solutions.
- Troubleshooting technical issues.
- Diagnosing and repairing faults.
- Resolving network issues.
- Installing and configuring hardware and software.
- Speaking to customers to quickly get to the root of their problem.
- Providing timely and accurate customer feedback.
- Talking customers through a series of actions to resolve a problem.
- Following up with clients to ensure the problem is resolved.
- Replacing or repairing the necessary parts.
- Supporting the roll-out of new applications.
- Providing support in the form of procedural documentation.
- Managing multiple cases at one time.
- Testing and evaluating new technologies.
- Conducting electrical safety checks on equipment.
