Support Engineer
2 weeks ago
At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
Your role and responsibilities
Responding to the customer on time while prioritizing the cases based on criticality
Taking leadership in self-driven solution finding for customer issues
Proposing innovative solutions for customer requirements
Collaborating well with the team, to share new learnings
Aligning with assigned targets (time, cost, quality) and complete tickets
Demonstrating sound understanding and usages of processes and tools used to handle customer cases
- Bachelor's degree in Electrical or Mechanical Engineering
- Minimum 2 to 5 years of experience in SCADA commissioning or handling customer support
- Understanding of protocols like IEC61850, Modbus and DNP and C#
- Should have good analytical and problem-solving skills
- Should analyse and provide estimation based on complexity of the tasks
ABB's Distribution Solutions Division provides utility, industrial and commercial customers with safe, smart and sustainable technologies for the distribution of electricity. With ABB AbilityTM enabled digital solutions at its core, our extensive portfolio includes distribution automation products, switching, limiting, measuring and sensing devices, switchgear, modular substation packages, and related services.
We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website
Work model: on site #LI-onsite
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