Grievance Officer

Role/Job Title: Priority Escalation OfficerBusiness: Customer ServiceFunction/ Department: Grievance RedressalPlace of work: MumbaiRoles & Responsibilities:'Effective resolution of customer grievances/ escalations referred at MD desk to ensure zero comeback / further escalations.TAT adherence for providing resolutionTake quick decision for redressed of...

Role/Job Title: Regulatory Escalation OfficerBusiness: Customer ServiceFunction/ Department: Grievance RedressalPlace of work: Navi MumbaiRoles & Responsibilities:'Provide adequate & quick resolution to all the escalated complaints from regulatory bodies, senior managers, nodal offices and internal departments at GRD.Ensure adherence to grievances redressal...

Job Purpose: - Responsible for handling customer complaints escalated to the MD/Senior Management/Principal Nodal Officer / Grievance Redressal Officer. Review of customer complaints and provide suitable resolution/response within stipulated guidelines. Liaise with various functional units in the Bank and ensure complete resolution within stipulated...

Role/ Job Title:Nodal Escalation OfficerFunction/ Department:Grievance RedressalJob Purpose:Effective resolution of customer grievances/ escalations referred at NODAL /PNO /CMD desk to ensure zero comeback / further escalations.Roles & Responsibilities:TAT adherence for providing resolution.Take quick decision for redressed of complaints.Need to ensure...

1. Occupational Health Centre Management.Prevention Health Check-up and health register maintenance under the MFA compliance.Active role in overseeing the medical care of patients.Statutory compliance management - Factories Act for OHC Management.Redressal of Employee's health grievancesDemonstrates an understanding of ethical, socio economic and medical /...

Key Responsibilities:Office Administration: Manage office supplies, equipment, and facilities to ensure smooth daily operations. Handle incoming calls, emails, and correspondence. Coordinate meetings, appointments, and travel arrangements for team members. Assist in maintaining a clean and presentable office space. Oversee communications with clients,...

TransUnion's Job Applicant Privacy NoticeWhat We'll Bring:At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their...

Are you a recent graduate looking to jumpstart your career in the legal field? Join our dynamic team at BIMA GARAGE, a leading player in the healthcare industry, and gain hands-on experience that will set you apart in the competitive legal landscape.What You'll Do:Analyze and resolve complex rework cases with precision.Prepare Show Cause Notices with...

Are you a recent graduate looking to jumpstart your career in the legal field? Join our dynamic team at BIMA GARAGE, a leading player in the healthcare industry, and gain hands-on experience that will set you apart in the competitive legal landscape. What You'll Do: Analyze and resolve complex rework cases with precision. Prepare Show Cause Notices with...

TransUnion's Job Applicant Privacy NoticeWhat We'll Bring:The TransUnion CIBIL Grievance Redressal Executive will be working on Escalations. The Executive is responsible to address and resolve Consumer & Commercial Entity complaints pertaining to credit reports/scores/dispute. Comprehend, analyze and respond to consumer complaints with customized responses...

Support in Developing and Implementing the People Strategy for all Support Functions and Regional Office which underpins and supports the delivery of Function goals and drives employee engagement. Participate in the development and implementation of human resources processes and programs, including but not limited to assimilation of new employees,...

Roles & Responsibilities of Customer Relationship Officer (CRO) Role Name/Designation: Customer Relationship Officer Function/Department: Customer Service Grade: Executive Reporting: Head Customer Advisory & Customer Service Branch Head Purpose of the Role: Attend customer enquiries at the branch, follow customer processes, and service delivery instructions...

TransUnion's Job Applicant Privacy NoticeWhat We'll Bring: Comprehend, analyze and respond to consumer complaints with customized responses within defined TAT Outcalling Consumers & Commercial Entities Meet productivity and quality targets Internal Team coordinationWhat You'll Bring: Graduate with minimum 23 years of experience in Grievance Redressal in the...

Compliance Mumbai _Mumbai Western Suburbs_ February 15, February 15, 2025 Mutual FundJob Overview:- Office Location (Area) Mumbai- Course Type Full Time- Min Required Experience (Years) 2- Max Required Experience (Years) Responsible for overall Compliance, Legal and Corporate Secretarial functions of AMC andTrustee Company of the Mutual Fund and AIF....

About the Department:Service recovery is a customer grievance handling unit. The touch points are IRDA complaints, PMO office, Bima Bharosa (IGMS), Branches, call centre/email/chat, customer walk ins and Sr. Management escalations.The team is responsible for doing root cause analysis of the grievances and process recovery for the key cases. Collaborating...

Roles and Responsibilities End to end Recruitment and talent acquisition activities for Head Office & Plant Level (Technical & Non-Technical) Managing end to end recruitment process Coordination with Department Manager Employee Grievance Joining Formalities, etc Employee Engagement Handling Manpower Budgets Desired Candidate Profile ...

Key Responsibilities:Lead a team to handle end to end HR Operations for all employeesEnsure implementation of all HR policies and processes on time and withquality, always.Work closely with the Functional Heads and Managers for PerformanceManagement, Promotions and Salary Appraisal process.Collaborate with Finance for Budgets, Timely Salary processing...

About the Department: Service recovery is a customer grievance handling unit. The touch points are IRDA complaints, PMO office, Bima Bharosa (IGMS), Branches, call centre/email/chat, customer walk ins and Sr. Management escalations. The team is responsible for doing root cause analysis of the grievances and process recovery for the key cases. Collaborating...

JOB SUMMARYHR Business Partnering role pertaining to Night Shifts. Collaborate with Business Head and Leadership team in developing and executing employee grievance, Driving Employee Connects, Skip Level Sessions, etc.KEY RESPONSIBILITIES Partner closely with business to understand business priorities and enable/ support during night operations. Achievement...

Location:MumbaiQualification Profile: Post-graduateExperience:Minimum 15 Years of relevant experience in management positions. Must be sound in people Management and Leadership Skills. Also, must have strong communication skillsResponsibilities: Ensuring overall compliances relating to the relevant provisions of the SECC Regulations. Monitor regulatory...