Telesales Operative

1 week ago


Mumbai, Maharashtra, India Bombay dental and Surgical Pvt Ltd Full time

Back Office Tele Sales Rep
Job brief

We are looking for an enthusiastic Back Office Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective back office telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business.

Responsibilities:

Contact potential or existing customers to inform them about a product or service using scripts

Answer questions about products or the company

Ask questions to understand customer requirements and close sales

Direct prospects to the field sales team when needed

Enter and update customer information in the database

Take and process orders in an accurate manner

Handle grievances to preserve the company's reputation

Go the "extra mile" to meet sales quota and facilitate future sales

Keep records of calls and sales and note useful information

Requirements and skills

Proven experience as telesales representative or other sales/customer service role

Proven track record of successfully meeting sales quota preferably over the phone

Good knowledge of computer, telephonic skills and social media skills like whatsapp, FB etc

Ability to learn about products and services and describe/explain them to prospects

Excellent knowledge of English

Excellent communication and interpersonal skills

Cool-tempered and able to handle rejection

Outstanding negotiation skills with the ability to resolve issues and address complaints

High school diploma; BSc/Bcom/BA will be a plus

Salary:
From ₹15,000.00 per month

Benefits:

  • Provident Fund

Schedule:

  • Day shift

Supplemental pay types:

  • Yearly bonus

Ability to commute/relocate:

  • Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Education:

  • Diploma (preferred)

Experience:

- total work: 2 years (preferred)

  • Sales: 2 years (preferred)

Language:

  • English (required)

Speak with the employer
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