Mirketa - L1 Senior Site Reliability Engineer - Kafka/Jenkins

2 weeks ago

India Mirketa Software Pvt. Ltd. Full time

Job Description :

Company Name :
Mirketa Software

Job Title :
Senior Site Reliability Engineer L1

Location :
Remote (PAN India) Full time

Roles and Responsibilities :

  • Monitoring Critical & Non-Critical applications
  • Acknowledge, Triage & troubleshoot alerts within scope adhering to the set SLA
  • Providing Oncall Support for mission critical issues , investigate, troubleshoot & drive towards resolution
  • Follow escalation procedures as per RB and escalate alerts
  • Ensuring webscale systems are highly available & faulttolerant
  • Improve the performance of microservices and solve scaling/performance issues
  • Capacity management and planning
  • Strong interpersonal communication skills (including listening, speaking, and writing)
  • Ability to work well in a diverse, teamfocused environment with other SREs & developers
  • Knowledgebase engineering developing / updating Runbooks Preferred
  • Patch deployment as per schedule
  • Backup/Clean file storage activities on servers on a schedule basis
  • Schedule Job's Manual/Automation
- Jenkins automation and maintenance on a schedule basis

  • Investigate monitoring alerts/Logs/Grafana Patterns take a proactive approach to address false positives, forecast potential threats via data analyzing, Submit Bug/Enhancement to Development team on demand
  • Various Reports/Automation Scripts creation as per request from various teams , Maintenance & update of existing reports & Automation Scripts
  • Communicate with various other departments on day to day operations and needs using internal tools and emails
  • Need to very creative and propose solution on gap findings
  • Responsible for capacity planning, shift management and people management.

Candidate Profile :

  • Excellent Verbal & Nonverbal communication
  • Experience / knowledge on Infrastructure Monitoring & support (observability)
  • Experience / knowledge on Application Support
  • Must have worked with large enterprise customers/applications
  • Understand the support process
  • Experience working with large enterprise applications and aware of the L1 support process for
the enterprise and large applications

  • Experience with Kubernetes administration
  • This is from the support perspective. Candidate should be able to perform basic
operations on k8s while supporting the application

  • Candidates must be aware of the k8s concepts and hands on to manage basic k8s.
  • Experience working with with event driven applications
  • Understanding on Kafla
  • Understanding on Redis
  • Understanding of MongoDB
  • Should understand from the perspective of supporting the application
  • Should be aware of how queues works and know about basic building blocks of the
event driven application

  • Exposure to one of the cloud technologies (Amazon/Google Cloud/Azure)
  • GCP required others good to have
  • Excellent and MUST have good troubleshooting & Problemsolving skills.
  • Experience in Linux System Administration
  • Experience in Bash / Python Scripting
  • Should be able to run and do the updates to existing automations
  • Experience with DevOps tools (Jenkins, SumoLogic, Github, Opsgenie, Box, DropBox, Cisco Spark,
Rancher)

  • Experience with analyze and visualize tools (Grafana/Prometheus/ELK), must be aware of
observability concepts and should have practiced

  • Experience with creating the dashboards and alerts using above observability tools
  • MUST available for regular weekly support (247 environment)
- This is L1 only position and engineer will work in shifts to support the application

  • Good Understanding of Networking concepts & N/W commands
- This is from L1 perspective to troubleshoot the issues using existing observability and Skills :

Mongo or MySQL DB Beginner Level Python/Shell Bash Experience Beginner Level Linux/Unix troubleshooting & Administration
Intermediate :

 Automation using shell/bash/python Beginner Level Cloud Technologies Troubleshooting (AWS/GCP/Azure)
Beginner Level :

 Kubernetes troubleshooting & deployment
Beginner Level :

 DevOps Tools Experience Intermediate Monitoring & Visualization tools (Grafana/Prometheus/ ELK Stack other monitoring tools Intermediate/Proficient Jenkins Beginner Level Redis Beginner Level Kafka Beginner Level
)

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