Ccr-inbound International Process

: Inbound process to handle around 100+ calls in a day.Education - Any GraduateExperience:Minimum 1 year' experience (Experience in Voice Customer service is added advantage)Shifts:US Shift with 2 rotaional offJob Location:Gurugram Badshahpur (WFO)Job Descriptionn this role, The Disputes Support Analyst will be responsible for providing a world-class...

Come join HSBC and make a significant impact!If you want a career where you can truly leave your mark, then HSBC is the place to be. We are a global banking and financial services organization operating in 64 countries and territories, striving to facilitate business growth, economic prosperity, and the realization of people's aspirations.Location:...

Looking for Any UG/Graduate having experience in customer service who can:Assist customers via the inbound/outbound calls received Meet required criteria for call quality standards. Maintain customer relations with a high degree of internal and external customer service. Possess effective problem solving skills to ensure timely problem recognition and...

Role & responsibilitiesJob descriptionJOB RESPONSIBILITIES (Trainer) - (Credit Cards inbound Customer Service Process)-Ensure successful execution of training needsMeasure program training effectivenessResponsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate.Send...

You Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career...

Position : Process Trainer | Card ExperienceIGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business...

GURGAON Position : Inbound Sales Executive Voice/Non-Voice : Voice Department:Sales Shift Type: 9 hrs Fixed Shifts: Night Shifts, cabs yes Weekends Off : Rotational Offs No of Openings: 25 Work Description: Responsible for taking Inbound calls from Customers to sell the product and servicesKey Skills:1. Should have good convincing power 2. Would be required...

General Description The job role demands to answer customer calls and provide the best of customer service. The candidate is expected to meet the quality standards to provide world-class service.Key Responsibilities & Accountabilities Job Description [Mandatory] Handle incoming calls and maintain the agreed SLAs.Resolve concern by clarifying the customers...

General Description The job role demands to answer customer calls and provide the best of customer service. The candidate is expected to meet the quality standards to provide world-class service.Key Responsibilities & Accountabilities Job Description [Mandatory] Handle incoming calls and maintain the agreed SLAs.Resolve concern by clarifying the customers...

Hiring for Leading ITES CompanyOpportunity to work for In Gurgaon For Customer Support Process : VoiceKey Points:Job Description & Specifications:1 : Graduate with Min 1 Year Exp in BPO/Customer Support Can Apply2 : UG can not apply7 : The Process Is Voice9**: Salary Range : LPA10 : 5 Days Working11: Cabs AvailableNote: Though We Try and Answer The Calls...

Position: Inbound calling profile for international clientLanguage: Answering calls primarily in Telugu language and secondary in English or HindiResponsibility: Provide excellent customer service to callers pertaining to business requirementExperience6 months experience in BPO Voice processEducation Requirement [Mandate]Graduate & Undergraduate both can...

Position: Inbound calling profile for international clientLanguage: Answering calls primarily in Telugu language and secondary in English or HindiResponsibility: Provide excellent customer service to callers pertaining to business requirementExperience6 months experience in BPO Voice processEducation Requirement [Mandate]Graduate & Undergraduate both can...

Job Profile : Telus Inbound SalesWork From OfficeGraduate or postgraduate can apply.Must have experience in telesales from 12 to 36 months.Up selling campaign through voice calls and should have good communication skills.Should be comfortable with rotational shift. 6 PM to 10 AM( any shift of 10 hours between this time frame)It is 5 days working job.Job...

FUNCTIONAL/ OPERATIONAL:Certified lean Six Sigma BlackBeltExpertise in Six Sigma and Lean TechniquesProficient in Project Management, preferably PMP or PrinceIn-depth understanding of Business Process Mapping and Modeling (Business Process Re-engineering)Skilled in RPA opportunity identification and deploymentAble to develop and implement Transformation...

FUNCTIONAL/OPERATIONAL:Certified lean Six Sigma BlackBeltShould have expertknowledge in Six Sigma and Lean TechniquesExperience in Projectmanagement, preferably PMP or PrinceMust have in-depth knowledgeof Business ProcessMapping and Modeling(Business Process Re-engineering)Knowledge in RPA opportunity identification and deploymentAbility to build and drive...

FUNCTIONAL/OPERATIONAL: Certified lean Six Sigma Black Belt Should have expertknowledge in Six Sigma and Lean Techniques Experience in Projectmanagement, preferably PMP or Prince Must have in-depth knowledgeof Business Process Mapping and Modeling(Business Process Re-engineering) Knowledge in RPA opportunity identification and deployment Ability to build and...

Requirement - Excellent Communication Skills (Eng & Hindi).It is a Blended process and customer service.International ProcessCommunication Skills - Excellent comms in both English and HindiSalary - up to 29K CTCCabs - Cab for both sides/One-time meal in the office.Rotational off - 24/7 Rotational Shift and Week Off.Working days - 5 DaysShift Time -...

Online Analyst - CMQualification:Graduate (exclusion:BE/BTech/MCA) or High School graduate or above as may be applicable in the Geo Responsibility:Stakeholder/Business Management: Customer support to international customers over the phone for voice process (INBOUND and Outbound calling). Client products to the customer (Analytics, YouTube etc). Efficient...

GurugramShareFresher & Exp hiring for Customer care executive Solving customer queries Handling inbound call of premium customerInterview Mode :Face 2 FaceSalary : For Fresher -13k Take-HomeSalary :For Experience - 30k Take-Home Experience Years Salary 1 Lac 25 Thousand To 3 Lac 25 Thousand P.A. Industry ITES / BPO / KPO / LPO / Customer Service...

Online Analyst - AdvQualification:Graduate (exclusion:BE/BTech/MCA) or High School graduate or above as may be applicable in the GeoResponsibility:Stakeholder/Business Management:• Administering and helping to manage Client's Product support for the customers who call/chat or email in the support center.• Customer support to international customers over...