Process Executive

3 weeks ago


Gurgaon, Haryana, India Cognizant Technology Solutions Full time

Online Analyst - Adv

Qualification:

Graduate (exclusion:

BE/BTech/MCA) or High School graduate or above as may be applicable in the Geo

Responsibility:

Stakeholder/Business Management:

  • • Administering and helping to manage Client's Product support for the customers who call/chat or email in the support center.
  • • Customer support to international customers over the phone for voice process (INBOUND and Outbound calling).
  • • Client products to the customer (Analytics, YouTube etc).
  • • Efficient and timely service delivery across teams for multiple clients They work closely with the functional leads to define overall strategies and processes to increase the efficiency and productivity within the process They work with BD team to increase the span of services and add new clients.
  • • Create and manage Risk and mitigation plan based on discussion with project stake holders.
  • • They serve all clients through Account managers or in a few cases without any intervention of an account manager through various applications.
  • • Report to the manager on performance status and any escalations.

Web:

Design and develop internet / intranet web pages I the prescribed format adhering to client requirements within agreed TAT

Design:

Design client marketing collaterals/presentations following the prescribed brand guidelines against the agreed timeline and accuracy
  • Customer Relationship Management.
  • • Provide information, educate customer to update trackers, update required applications & tools and keep SME and TL informed of new issues.
  • People/Team.
  • • Contribute to and participate proactively in knowledge sharing sessions.
  • • Participate and contribute to organizational activities.

Must Have Skills

  • Customer Service

Good To Have Skills

  • Speaking English

  • Process Trainer

    2 weeks ago


    Gurgaon, Haryana, India timesjobs Full time

    Job Descriptions:As a Customer Service Trainer, you will be responsible for the training of our Support and Customer Service team. You will also ensure that all trainees understand and grasp the required concepts comprehensively.Roles and Responsibilities:Conduct and lead training classes for new customer service or sales executivesDevelop onboarding plan...

  • Process Trainer

    4 weeks ago


    Gurgaon, Haryana, India Concentrix Full time

    Job Title:Process TrainerJob DescriptionConcentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.Role and key...

  • Warehouse Executive

    1 month ago


    Gurgaon, Haryana, India Dealsdray Full time

    Job Requirements Job Title: Warehouse ExecutiveCompany Name: DealsdrayLocation: Gurgaon/GurugramSalary: 1.5-3 Lacs P.A.Employment Type: Full Time, PermanentJob Description:Dealsdray Online is hiring for the position of Warehouse Executive in Gurugram. The role involves processing, packaging, and shipping orders accurately. The Warehouse Executive will be...

  • Purchase Executive

    1 month ago


    Gurgaon, Haryana, India Harinder Industries Full time

    Job Requirements Job Title: Purchase ExecutiveCompany Name: Harinder Industries Pvt. Ltd.Location: Sector 7 IMT Manesar, GurgaonSalary: Competitive Remuneration of INR 15, ,000 per monthQualification: Relevant Business or Procurement DegreeJob Experience: years Experience in Manufacturing ProcurementJob Description:Harinder Industries Pvt. Ltd. invites...

  • Warehouse Executive

    1 month ago


    Gurgaon, Haryana, India Belhem Hospitality Full time

    Job Requirements Job Title: Warehouse ExecutiveCompany Name: Belhem HospitalityLocation: Gurgaon/Gurugram .Salary: INR 15,000k-18,000k Per monthEmployment Type: Full Time, PermanentJob Description:Belhem Hospitality is hiring a Warehouse Executive to provide supervisory support for day-to-day coordination of team activities. The role involves ensuring...

  • Senior Executive

    1 month ago


    Gurgaon, Haryana, India Emiza Supply Chain Services Full time

    Job Requirements Job Title: Senior Executive WarehouseCompany Name: Emiza Supply Chain ServicesLocation: Gurgaon/Gurugram .Salary: Lacs P.A.Employment Type: Full Time, PermanentJob Description:Emiza Supply Chain Services is seeking a Senior Executive Warehouse to join their team. The ideal candidate should have 2-3 years of relevant experience in handling...

  • Telesales Executive

    2 weeks ago


    Gurgaon, Haryana, India timesjobs Full time

    Position name - Sales executive/TelesalesRevv (Rent a self driven car service company) Sales process Prior hardcore sales experience required with excellent communication skills Salary upto 32k hand plus unlimited sales incentives 5.5days working ( 2 week 5 days & 2 week 6 days) Fixed day shifts and No transport Job location - GurgaonMinimum experience...


  • Gurgaon, Haryana, India Driffle Full time

    What is Driffle?Driffle is a digital goods marketplace that connects gamers across the globe with worldwide sellers. We are a bunch of gamers who are trying to make your gaming experience better with the aim of making gaming accessible and affordable to everyone.Job SummaryWe are seeking Email Support Executives to join our team and be responsible for...

  • IT Executive

    2 weeks ago


    Gurgaon, Haryana, India Zion Express Cargo Pvt Ltd Full time

    Manage and oversee all IT-related tasks including but not limited to: Taking regular backups of crucial data to ensure data security and integrity. Maintaining updates for software, operating systems, and security patches to ensure systems are up-to-date and secure. Conducting regular email backups and ensuring email systems are functioning smoothly....


  • Gurgaon, Haryana, India adidas Full time

    Purpose & Overall Relevance for the Organization:Within the framework of HR Services, we are providing services and business competence regarding all HR Services related processes. As HR Services strive to combine competent and professional business partnering with a constant enhancement of services in an efficient and value-adding way, the role is vitally...

  • Manager Rewards HR

    1 week ago


    Gurgaon, Haryana, India adidas Full time

    Purpose & Overall Relevance for the Organization:Manage, implement, and govern local and global Rewards tools, programs and processes. Participate in the development, implementation, and governance of global HR Rewards programs, initiatives and projects to meet the needs of our employees in all generations. Additionally ensuring a seamless employee...

  • Executive-Sales

    2 days ago


    Gurgaon, Haryana, India Marriott International Full time

    Job Number Job Category Sales & MarketingLocation Courtyard Gurugram Downtown, Plot no - 27 B, Sector Road, Gurugram Haryana, Haryana, India VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYContact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to...


  • Gurgaon, Haryana, India Hitachi Careers Full time

    Description Business Information:Our Indian Operations Centre (INOPC) is a competence center with around 2000+ skilled engineers who focus on tendering, engineering, planning, procurement, functional system testing, installation supervision, and commissioning. Over the last decade, INOPC has evolved to become the largest engineering hub serving more than 40...


  • Gurgaon, Haryana, India iimjobs Full time

    Founders office Strategy & Operations Key Roles & responsibilities : Own and execution of Founders agenda, drive key initiatives, act as a key advisor for leadership meetings & initiatives across the organization Own and drive some founder's key projects and initiative Serve as liaison between team members, executives, senior leaders, and founders, regarding...


  • Gurgaon, Haryana, India timesjobs Full time

    Position Business DevelopmentEOI/ Proposals Designation Assistant Manager/ Executive Job Description 4 years of experience in engineering consultancy. Expertise in preparing EOI for bids. Understanding of institutional process in Government, Engineering, Infrastructure & Utilities projects. Experience 3-5 Years Location Gurugram Qualification Any Graduate...


  • Gurgaon, Haryana, India Amazon Full time

    The Site WHS officer will be responsible for partnering with a site operations team in a Sort Center to execute company safety policies and ensure compliance to all applicable local and regional regulations. By leveraging lean principles and kaizens, this individual will lead continuous improvement initiatives to reduce conditional and ergonomic risk in our...


  • Gurgaon, Haryana, India Criteo Full time

    What You'll Do:As a Technical Solutions Engineer, Global Client Operations Center (GCOC), you'll become the expert on our standard products to support the Client Focus In-market teams with the implementation of the right technology to achieve client's goals. You will be a key player in scaling the support of our clients and improving the overall efficiency...


  • Gurgaon, Haryana, India Criteo Full time

    What You'll Do:As a Technical Solutions Engineer II, Global Client Operations Center (GCOC), you'll become the expert on our standard products to support the Client Focus In-market teams with the implementation of the right technology to achieve client's goals. You will be a key player in scaling the support of our clients and improving the overall...


  • Gurgaon, Haryana, India Criteo Full time

    What You'll Do:As a Technical Solutions Engineer, Global Client Operations Center (GCOC), you'll become the expert on our standard products to support the Client Focus In-market teams with the implementation of the right technology to achieve client's goals. You will be a key player in scaling the support of our clients and improving the overall efficiency...


  • Gurgaon, Haryana, India MakeMyTrip Full time

    Areas of responsibilities :- Involvement in the full software development life cycle within broadly defined parameters and providing software solutions keeping into consideration the software quality needs- Design and defining the interaction between the different component pieces- Write efficient code based on brief given by team lead.- Fast prototyping of...