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5a - Process Associate - Dispute Resolution Inbound
2 weeks ago
Inbound process to handle around 100+ calls in a day.
Education - Any Graduate
Experience:
Minimum 1 year' experience (Experience in Voice Customer service is added advantage)
Shifts:
US Shift with 2 rotaional off
Job Location:
Gurugram Badshahpur (WFO)
Job Description
n this role, The Disputes Support Analyst will be responsible for providing a world-class experience for our members, while handling their inbound phone call inquiries about the disputed transaction(s).
They would be responsible for initiating a new dispute by efficiently capturing all relevant information from the Member accurately, as per US regulatory & compliance requirements.
Other Details:
-
Keywords:
International Voice / Domestic Voice / BPO
Location
Gurgaon
Job Title
5A - Process Associate - Dispute Resolution Inbound process - Gurugram
Experience
1.0 yrs - 2.0 yrs
CTC
INR 2.00 lacs lacs
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