5a - Process Associate - Dispute Resolution Inbound

2 weeks ago


Gurgaon, Haryana, India HyreFox Consultants Full time
:
Inbound process to handle around 100+ calls in a day.

Education - Any Graduate

Experience:
Minimum 1 year' experience (Experience in Voice Customer service is added advantage)

Shifts:
US Shift with 2 rotaional off

Job Location:
Gurugram Badshahpur (WFO)

Job Description

n this role, The Disputes Support Analyst will be responsible for providing a world-class experience for our members, while handling their inbound phone call inquiries about the disputed transaction(s).

They would be responsible for initiating a new dispute by efficiently capturing all relevant information from the Member accurately, as per US regulatory & compliance requirements.


Other Details:

-
Keywords:
International Voice / Domestic Voice / BPO

Location
Gurgaon

Job Title
5A - Process Associate - Dispute Resolution Inbound process - Gurugram

Experience
1.0 yrs - 2.0 yrs

CTC
INR 2.00 lacs lacs
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