Customer Support Executive

Job DescriptionWe are looking for custumer support executive with minimum 1 year experience.Responsibilities/Duties include; Handling customer queries on AlertBox's product range across SMS, Email, Voice and WhatsApp across multiple channels Gateways and infrastructure monitoring to ensure uptime and platform consistency. Provide product support and on...

Job Description Responsibilities Understanding the products and services provided by the company. Preparing company policies and procedures. Developing training lessons with service delivery systems. Managing a team of Customer Support Representatives. Supporting the customer through an email ticketing system and phone calls. Resolving...

Share- TweetPosted By:I Mates Consultants | Posted on: July 20, 2023**:India TrivandrumRS 815Scope of the Role: Responsible to Support RBB Customer Complaint management activities, RCA's & complaint reduction initiatives in the assigned region being in the Head office. Supporting Customer Experience & Excellence activity prioritization. Drive initiatives...

Job Description on Customer Support EngineersCompany Profile Welcome to Joopium Technologies - Pioneering AI in Restaurant SolutionsAt Joopium Technologies, we embarked on a journey in AI-based IT consulting and web development, specializing in restaurant order systems, bookings, and voucher management systems.Our expertise centers on the innovative JOO-AI,...

We are looking for a qualified Customer Care Executive to manage a team of representatives who will offer excellent customer service.Responsibilities:To create policies and procedures and oversee the customer service provided by the team.Monitoring the work of individual representatives and of the team.Conducting quality assurance surveys with customers and...

We are looking for a qualified Customer Relation Executive to manage a team of representatives who will offer excellent customer service.Responsibilities:To create policies and procedures and oversee the customer service provided by the team.Monitoring the work of individual representatives and of the team.Conducting quality assurance surveys with customers...

Job Description A customer service executive, or CSE, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSEs are genuinely excited to help customers. Theyre patient, empathetic, and passionately communicative. They love to talk. Customer...

Job Description Job Description We are looking for a Customer Relationship Executive to be responsible for engaging with key customers by building and preserving trusting relationships. The Customer Relationship Executive will constantly identify opportunities to grow the customer base and build positive relationships with new clients. To be...

1. Inputting System entry (First Level Only)Maintaining branch RegistersDoing Cash Operations and tallying and its record keeping.Maintaining customer data baseBusiness promotion activity supportTele calling and follow-up actions.Customer MeetingAttending to customer quires.Attending to Cash remittance (Inward & outward)Pay: Up to ₹17,250.00 per...

COMPANY NAME :ONE SHOPPYCOMPANY PROFILE:We are basically a Telemarketing company dealing with many products and having distribution in every district. Our main office is at Vanross junction, Trivandrum.Designation - Telecaller/Customer care ExecutivesPackage inc.(for 1stmonth) -10,000 + inc.(2ndmonth onwards)Gender - Both Males & Females**Age limit- **18 to...

Responsibilities:Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking customers through a series of...

Job Description Answer inbound chat, covering a full range of Clients products and services including obtaining all information necessary for resolution.Be knowledgeable of all Client marketing initiatives and effectively communicate promotions to customers.All other duties as assignedFollow standard processes and procedures;Identify and escalate priority...

Job Description Answer inbound chat, covering a full range of Clients products and services including obtaining all information necessary for resolution.Be knowledgeable of all Client marketing initiatives and effectively communicate promotions to customers.All other duties as assignedFollow standard processes and procedures;Identify and escalate priority...

Handling customer inquiries: Responding to customer inquiries and resolving any issues or complaints they may have regarding gas services. Account management: Managing customer accounts, ensuring accurate billing and payment processing, and maintaining uptodate customer records. New customer onboarding: Assisting new customers in the registration and...

Key responsibilities: Diagnose and troubleshoot technical issues with hardware, software, and operating systems. Provide guidance and assistance to customers on the use of products and services. Escalate complex technical issues to next level for resolution. Document all customer interactions and technical issues in the CRM system. Collaborate with other...

Building and maintaining profitable relationships with key customers. Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently. Keeping customers updated on the latest products in order to increase sales.Job Types: Full-time, Regular / PermanentSalary: From ₹14,000.00 per monthBenefits: Health...

handling customer complaints and concerns. Problemsolving skills enable them to solve issues quickly and successfully by analysing the cause of the problem- generating possible solutions and implementing a plan to resolve the problem.- handling customer concerns and complaints in a timely manner.- helping customers choose the right product for their...

Experience:Fresher:Job Code :ESM0CS:Description:We are looking for an experienced and well-organized Sales Coordinator to provide the necessary support to the sales team. Detail-oriented sales coordinator to contribute to the achievement of sales targets by supporting sales representatives, coordinating sales activities, and maintaining good customer...

Job DescriptionJob Roles:Respond to customer request over telephone email and Website chats.Maintaining excellent levels of Quality, quantity and Customer satisfaction scoresEscalate situations in an appropriate manner and coordinate with supervisors towards resolution.Meet Productivity, Quality and sales targets consistently.Must Have:Any Degree/ Diploma.A...

Job Description Job Roles: Respond to customer request over telephone email and Website chats. Maintaining excellent levels of Quality, quantity and Customer satisfaction scores Escalate situations in an appropriate manner and coordinate with supervisors towards resolution. Meet Productivity, Quality and sales targets consistently. Must...