Technical Support Executive

Responsibilities:Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking customers through a series of...

Job Description Job Roles: Respond to customer request over telephone email and Website chats. Maintaining excellent levels of Quality, quantity and Customer satisfaction scores Escalate situations in an appropriate manner and coordinate with supervisors towards resolution. Meet Productivity, Quality and sales targets consistently. Must...

Job Description Job Description: Day-to-day management and administration of the G Suite platform Provide support for Google Apps suite including applications like GADS, GASMO, SSO, Sites Development of Google-based tools, such as forms, sites and document libraries Ensuring accurate and timely resolution for assigned issues Providing front...

Job DescriptionJob Description:Day-to-day management and administration of the G Suite platformProvide support for Google Apps suite including applications like GADS, GASMO, SSO, SitesDevelopment of Google-based tools, such as forms, sites and document librariesEnsuring accurate and timely resolution for assigned issuesProviding front line end user support...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

Job DescriptionWe are looking for custumer support executive with minimum 1 year experience.Responsibilities/Duties include; Handling customer queries on AlertBox's product range across SMS, Email, Voice and WhatsApp across multiple channels Gateways and infrastructure monitoring to ensure uptime and platform consistency. Provide product support and on...

Position: Customer Support ExecutiveLocation :ThiruvananthapuramJob Role: To priorities workloads and lead daily and weekly duties. Must be committed to quality, persistent, and result oriented. Dealing with customers and clients in a courteous, professional and diplomatic manner. Excellent rapport building skills.Salary: Up to ₹15,000.00 per...

Key responsibilities: Diagnose and troubleshoot technical issues with hardware, software, and operating systems. Provide guidance and assistance to customers on the use of products and services. Escalate complex technical issues to next level for resolution. Document all customer interactions and technical issues in the CRM system. Collaborate with other...

Share- TweetPosted By:I Mates Consultants | Posted on: July 20, 2023**:India TrivandrumRS 815Scope of the Role: Responsible to Support RBB Customer Complaint management activities, RCA's & complaint reduction initiatives in the assigned region being in the Head office. Supporting Customer Experience & Excellence activity prioritization. Drive initiatives...

Roles & Responsibilities : As a network support engineer, you'll be responsible for maintaining the computer hardware, software, accessories, networking and online Windows & Linux Hosting servers (Web & Mail) that allow organization to function and communicate, both internally and externally, on a daily basis. Depending on your level of...

Description It's an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine's Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are...

Job Family:Architect (India)Travel Required:NoneClearance Required:NoneWhat You Will Do:Recruit, build, and lead high performance engineering teams.Act as the technical SME on three or more software and/or cloud infrastructure applications.Enable engineers to deliver value-added solutions to business stakeholder.Partner with product owners, project managers,...

We are looking for Technical Lead-Android HAL with 5 to 8 Year of Experience for our esteemed client for Trivandrum Location.Key Skills : Android HAL(HIDL/AIDL), Linux Internals, AAOS, Bootloader,This is an immediate requirement. Please apply if you can join within 30 days or close to 30 days.Roles & Responsibilities : Team Lead responsible for Android...

Roles and Responsibilities Strong communication skills; fluency in written and verbal English. Experience with JIRA , Zendesk, Monday, Slack environments. Strong problem-solving skills and a fast learner. Excellent client relationship and customer handling skills, especially with US clients.

Sequoia Applied Technologies (SequoiaAT) is a California-based software services organization that specializes in providing comprehensive software engineering solutions. Our focus areas include embedded systems, cloud applications, mobile applications, AR/VR, and AI. We cater to companies within the Life Sciences/Healthcare, Cleantech, Consumer Electronics,...

We are looking for Technical Lead - Android Framework with 5 to 8 Yr of Experience for our esteemed client for Trivandrum Location.Key Skills : Android Framework and Android services, Android architecture, Android Automotive,This is an immediate requirement. Please apply if you can join within 30 days or close to 30 days.Roles & Responsibilities : Team...

Role and Responsibilities : Lead and mentor a team of software engineers in the design, development, and testing of WiFi software applications. Collaborate with cross-functional teams, including hardware engineers and product managers, to define software requirements and specifications. Architect, design, and implement robust and scalable WiFi software...

We are looking for Technical Lead - Embedded Zigbee with 9 to 12 Year of Experience for our esteemed client for Trivandrum Location.Key Skills : NFC, Zigbee, RF principles, CThis is an immediate requirement. Please apply if you can join within 30 days or close to 30 days.Roles & and mentor a team of software engineers in the design, development, and testing...

Job Description Responsibilities Understanding the products and services provided by the company. Preparing company policies and procedures. Developing training lessons with service delivery systems. Managing a team of Customer Support Representatives. Supporting the customer through an email ticketing system and phone calls. Resolving...

Tryzens Limitedis a fast-growing IT solutions consultancy head with headquarters based in London and a proven development centre in Trivandrum, India, a near shore office in Sofia, Bulgaria and in Melbourne, Australia. Our areas of expertise include delivery of digital solutions (eCommerce and Non commerce), multi-channel retail solutions and project...