French Customer Support- Non Voice

Job DescriptionWe are looking for custumer support executive with minimum 1 year experience.Responsibilities/Duties include; Handling customer queries on AlertBox's product range across SMS, Email, Voice and WhatsApp across multiple channels Gateways and infrastructure monitoring to ensure uptime and platform consistency. Provide product support and on...

Job Description Responsibilities Understanding the products and services provided by the company. Preparing company policies and procedures. Developing training lessons with service delivery systems. Managing a team of Customer Support Representatives. Supporting the customer through an email ticketing system and phone calls. Resolving...

Position: Customer Support ExecutiveLocation :ThiruvananthapuramJob Role: To priorities workloads and lead daily and weekly duties. Must be committed to quality, persistent, and result oriented. Dealing with customers and clients in a courteous, professional and diplomatic manner. Excellent rapport building skills.Salary: Up to ₹15,000.00 per...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

Job Description on Customer Support EngineersCompany Profile Welcome to Joopium Technologies - Pioneering AI in Restaurant SolutionsAt Joopium Technologies, we embarked on a journey in AI-based IT consulting and web development, specializing in restaurant order systems, bookings, and voucher management systems.Our expertise centers on the innovative JOO-AI,...

Share- TweetPosted By:I Mates Consultants | Posted on: July 20, 2023**:India TrivandrumRS 815Scope of the Role: Responsible to Support RBB Customer Complaint management activities, RCA's & complaint reduction initiatives in the assigned region being in the Head office. Supporting Customer Experience & Excellence activity prioritization. Drive initiatives...

We are looking for a self-motivated and reliable individual, with a genuine passion for customer service.We want to deliver great customer service to all our UK customers. Our Advisors are the focal point for our customers to help manage and resolve their queries. You'll play a vital role in providing effective and efficient solutions for our...

Description It's an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine's Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are...

Purpose of the Job:Responsible for end-to-end telecom & connectivity needs of a set of Government/ PSU Accounts. Ensures achievement of the Sales & Revenue targets, by selling Core Data Services ( MPLS, ILL, VSAT, NLD ) , Non Core Data Services ( Collaboration Video/Audio, Network Integration, Data Center Managed Services, Cloud Services, IoT ) Voice...

Job description Auditing calls and sharing feedback to improve customer experience. Attending reviews to share weekly results and achievements. Understanding the training needs and coming up with appropriate action plans. Share daily, weekly and monthly reports with the management Identify areas of opportunity and develop action plans. Perform additional...

Purpose of the Job: Responsible for end-to-end telecom & connectivity needs of a set of Government/ PSU Accounts.Ensures achievement of the Sales & Revenue targets, by selling Core Data Services ( MPLS, ILL, VSAT, NLD ) , Non Core Data Services ( Collaboration Video/Audio, Network Integration, Data Center Managed Services, Cloud Services, Io T ) Voice...

Responsibilities:Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking customers through a series of...

Experience:Fresher:Job Code :ESM0CS:Description:We are looking for an experienced and well-organized Sales Coordinator to provide the necessary support to the sales team. Detail-oriented sales coordinator to contribute to the achievement of sales targets by supporting sales representatives, coordinating sales activities, and maintaining good customer...

About us:We are a group of companies spanning across 4 continents with our core product being Insurance services. In addition to our primary offerings of insurance, risk management, reinsurance, and underwriting, our group firms also engage in venture capital, Insurtech, Fintech, and Environmental and Social Governance sectors. We deliver great customer...

Product Support Specialist – CareStackAbout UsGood Methods Global Inc is a global health-tech venture engineering CareStackTM - a powerful practice management cloud platform for dental practices in the US. CareStackTM empowers large dental groups as an all-in-one solution to increase productivity, minimize costs and improve patient dental care. Simply put,...

Responsibilities: 1. Prioritize incidents, ensuring timely and high-quality resolution. 2. Acknowledge incoming tickets within the specified response SLA. 3. Take ownership and see through all priority customer incidents. 4. Diagnose and provide technical resolutions for system, software, and applicationrelated issues. 5. Conduct root-cause analysis,...

Product Support Specialist – CareStack About Us Good Methods Global Inc is a global health-tech venture engineering CareStackTM - a powerful practice management cloud platform for dental practices in the US. CareStackTM empowers large dental groups as an all-in-one solution to increase productivity, minimize costs and improve patient dental care. Simply...

Job Description We are looking for a Software support Engineer Software Support Engineers *who can work in night shifts , like a customer support in call centers.(only male resource) Responsibilities and Duties Software Support Engineers serve primarily to address technical issues relating to software implementation, function and upgrades. ...

Description It's an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine's Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are...

We are looking for a qualified Customer Care Executive to manage a team of representatives who will offer excellent customer service.Responsibilities:To create policies and procedures and oversee the customer service provided by the team.Monitoring the work of individual representatives and of the team.Conducting quality assurance surveys with customers and...